Rated 4.3 out of 5 by 286
Rated 2.0 out of 5.0 by Majafarah Sehr laut
Wir hatten unsere Zimmer im Restaurant Bereich die sehr laut waren und wir haben fast garnicht geschlafen deswegen haben wir unseren Aufenthalt verkürzt! Die Dame vom Check In sehr unfreundlich!
May 26, 2016
Rated 5.0 out of 5.0 by Tulpenfreund Uns hat es gefallen
Hervorzuheben ist die Freundlichkeit des gesamten
Alles hat gestimmt.
May 20, 2016
Rated 4.0 out of 5.0 by iluv2travel59 Good for a one night stay
We stayed here for one night to go to Keukenhof Gardens the next day.
The interior of the hotel is nice. Make sure to ask for interior room as we had an exterior room.
May 16, 2016
Rated 5.0 out of 5.0 by SST72 Immer wieder ein angenehmer Auftenhalt!
Bis auf die zu schmalen Betten in den Familienzimmern gibt es nichts auszusetzen.
Das Hotel ist bestens geeignet sowohl für geschäftliche als auch Aufenthalte mit Familie und Kindern. Ausgezeichnete Lage am Rand von Leiden, die Badeorte Katwijk und Noordwijk sind jeweils in wenigen Minuten per Auto oder Bus erreichbar.
Für jeden, der einen unkomplizierten Aufenthalt im einen Holiday Inn im typisch amerikanischen Stil liebt, ist dieses Hotel eine sehr gute Wahl!
May 9, 2016
Rated 5.0 out of 5.0 by krasivaja Excelent staff
Extremely hepful staff at reception. Our car was stoped some km from hotel with empty tank. Lady at reception call to all petrol stations nearest area , because many of them were closed already (late evening) . Call to taxi , explain the price and finally give me the bicycle and printed map to get the petrol station.
May 9, 2016
Rated 4.0 out of 5.0 by dutchgeri Great place for kids and olds
I was staying with an elderly grandparent, young grand-children, and parents of grand-children. It suited them all perfectly and was easy for me to get my mother (the grandparent) around. The major roadworks outside were not the hotel's fault, but the hotel staff compensated for the hassle with grace and good will. Not my personal choice for hotel (I prefer city centre), but perfect for purpose: kids safe and easily occupied, parents and grandparent comfortable, food easily accessed. A genuine surprise!
May 7, 2016
Rated 3.0 out of 5.0 by GoldStatusForNaught terrible check-in experience
Was greeted at the check-in with a double booking which I did not make.
When I inquired about this I was told that this is what the system told them. When later I presented the front-desk staff with my reservation I never got the impression that this was something important for them.
To add salt to an open wound, my booking for 2 weeks later had also been doubled in their system.
It would be nice if a customer is treated like a customer, not a person who can be "chatted" away by standard answers. It is not the first time that I get the impression that staff don't listen to customer problems, instead they are more focused in giving standard answers learned at trainings... disappointing..
April 29, 2016
Rated 2.0 out of 5.0 by DEE8691 Tired place
Way too expensive for the facilities provided. It was probably an expensive time of the year. The 'shuttle' service that is talked about is a joke. 'Last shuttle' at 9 in the morning? The dinner and breakfast buffets were just about edible and massively overpriced. I am a person who dislikes McDonalds and haven't eaten at one for over 3 years but I shot across to one on the second morning instead of the buffet!
April 27, 2016