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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 1514 reviews
85%
Recommend This Property

Ratings Breakdown

1514reviews

  • 5 Stars
    731
  • 4 Stars
    475
  • 3 Stars
    135
  • 2 Stars
    101
  • 1 Stars
    72

Friendly place

By

27 May 2017

A nice friendly place to stay despite being a grade 2 listed building, the staff do an excellent job!

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Airport Stay

By

27 May 2017

club

Check in was quick and easy,
The overall upkeep and feel of hotel was that of a busy airport hotel of people coming and going for one night stays, there are areas of hotel that are in need of some tlc but nothing major just expected wear and

Rooms are small (smaller then holiday inn express T5) are clean and functional, both rooms we were staying in haf the same issue of big divert in the wall where desk chair had puahed agaist to alllow access to bed.

Check out was also quick and simple

Getting too/ from hotel is easy offering two options, either airport hopper bus at a charge or local bus which is free as long boarding at Heathrow central bus terminal and going no further then this hotel

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Good, but.....

By

26 May 2017

club

Comfortable rooms and good nights sleep, but service was not up to scratch in the restaurant. This was not what we needed after a 13.5 hour flight.

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Heathrow

By

25 May 2017

The Holiday Inn Ariel is a very convenient hostel for the airport. I am a regular guest here not just because of the location and good value but because I always receive a warm welcome, the rooms are quiet allowing a good nights sleep. The restaurant offers a good selection of food and drink with attentive service. Overall a great place to stay.

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Chez

By

25 May 2017

club

The hotel was service and room was very good. We enjoyed our stay and the welling to help and very accommodating. Would highly recommend their hotel.

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Comfortable bed

By

23 May 2017

The experience was good, services okay and transit to LHR excellent

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Good hotel near heathrow

By

22 May 2017

I stayed to meet my wife off a plane, it was comfortable and clean, the staff were very good indeed.

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Adequate - don't eat in the restaurant

By

22 May 2017

club

The room was adequate for sleeping the night before we flew out. The service in the restaurant was poor and the food was cold,

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Outstanding

By

22 May 2017

club

This was a great place to rest before we headed back to the United States. It was clean efficient and wonderful

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Répond à mes attentes

By

22 May 2017

platinumelite

Comme à l'habitude, les hôtels du groupe intercontinental répondent à mes attentes, que ce soit par la qualité du service ou des installations.

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Urgent refurbishment needed!

By

21 May 2017

Hotel needs urgent refurbishment and improved rooms and guest facilities. General 'dusty/dirty' smell in halls etc. Bed linen was poor and duvets thin, cheap and nasty.

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Stay at the Holiday Inn Ariel Hotel

By

21 May 2017

This property is great for the traveler that wants to explore London, easily accessible to Airport, Bus and train terminals.

The hotel is clean and well maintained, staff are helpful and courteous, Great bar and lounge with seating indoor and outdoors.

Recommend for Business and leisure travel

The one thing I would suggest is to have a GYM and/ or a swimming pool

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