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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 1573 reviews
85%
Recommend This Property

Ratings Breakdown

1573reviews

  • 5 Stars
    769
  • 4 Stars
    488
  • 3 Stars
    139
  • 2 Stars
    103
  • 1 Stars
    74

Good stay

By

24 July 2017

It always good to be back to this hotel.
very convenient

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Enjoyable stay

By

24 July 2017

platinumelite

Quiet, comfortable room. Good Wifi. Great breakfast.

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Recent viist

By

22 July 2017

Clean, comfortable hotel and very helpful and friendly staff.

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Efficiency of evacuation during fire alarm activation.

By

21 July 2017

club

Unexpectedly while at the Hotel a fire alarm activation occured. Not something that one would expect. However though a false alarm the building was evacuated calmly and efficiently with staff members acting intelligently and sympathetically. They all new their job which give guests great confidence.

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I will return

By

20 July 2017

I was happy with my recent stay lat Heathrow-Ariel hotel.

The staff at the reception is friendly and welcoming, people to rely on.
I appreciated the fact there is a restaurant and a 24h bar, with a good menu.
I will return in the future.

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Stay for concert at Twickenham

By

20 July 2017

club

Would highly recommend this hotel for total hotel experience.

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Overnight stay before holiday to Thailand

By

20 July 2017

club

So this hotel was just perfect . From being greeted by front of house when we arrived to leaving the next morning service was excellent .
The hotel and the room were perfect for the overnight stay

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Excellent stay

By

20 July 2017

platinumelite

Overall excellent stay, ideal location for heathrow, friendly happy and helpful staff.

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Hotel needs serious work done to it.

By

19 July 2017

club

Hotel rooms are dirty, dated and need maintenance.
The carpet was stained with God knows what.

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Double bed in one room was too narrow for two persons. service desk V.good

By

19 July 2017

club

Disappointed due to originally reserved smoking room and no internet in the other room

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Package

By

18 July 2017

club

Good value when added with car park package which was extremely convenient when using Heathrow.

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Ungeplanter Aufenthalt

By

18 July 2017

club

Alles Bestens ...; mein Aufenthalt war ungeplant, da ich einen Flug in die USA verpasst hatte ...

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