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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
85%
推薦此物業

整體經驗

4.3

根據 1675 評論
85%
推薦此物業

Ratings Breakdown

1675評論

  • 5 星級
    1016
  • 4 星級
    368
  • 3 星級
    133
  • 2 星級
    97
  • 1 星級
    61

review charleston

By

11月 20, 2020

platinumelite

Read my comments. Hotel for all practical purposes stole my money by taking advantage of my situation.

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Comfortable Bed, Great Service

By

11月 19, 2020

platinumelite

Had difficulty locating the Property. Very poorly marked. (May be a City of Charleston requirement?) Also, my car was damaged while in the care and custody of the Valet Service. They did bring it to my attention and filed an Insurance claim on my behalf. Just a hassle to have to take time to get estimates and then rent a car while my car is being repaired!

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Mr

By

11月 19, 2020

Great place I had a good time I will be back the rooms and beds are the best

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So much potential but fell short

By

11月 17, 2020

Arriving at this property you quickly experience the horrible valet parking access. I specify valet because there is no self parking available. The property sits on a tight corner with no room to turn around and there is only room for about 4 cars before you are sitting in the traffic lane blocking it essentially right in front of the intersection. Air conditioning wasn't working in the room so they had to move us. Luckily it was in the 70's while we were there because the new room's air conditioning didn't work either! Ran into another guest on the elevator also getting his room changed due to the same issues. Wife and I were there for a weekend getaway and we're pretty easy going but c'mon, you're better than this...

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Great Sevice!!

By

11月 16, 2020

Very cozy place to stay, Nicely kept balcony..ideally located swimming pool

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Don’t upgrade waste of money!

By

11月 14, 2020

platinumelite

Balcony room? Ha! Just get the regular room. Could of and should of booked a regular room. Booked a balcony thinking historic city beautiful views...nope back side of the hotel, view of the other hotel, pools, and oh yes every single window of every floor from the hallways that everyone walks down... needless to saw the window stayed closed. At arrival there was nothing the front desk could do as we had prepaid to get “a better price”. Then during our stay the shower door, the glass sliding door fell off and onto my 22 week pregnant wife. Staff of the night shift said well maintenance has gone home so they will have to fix in the AM. The following morning the maintenance staff put everything back together using the same moldy plastic parts and rusted screws.
Just a disappointment! Holiday Inn is not what they used to be!

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Not as described

By

11月 13, 2020

Our experience was only fair at best. The bar staff and the wait staff were extremely great, and most of the front desk staff, that was about the only good thing about our stay. We decided to stay at the hotel because of the fact that it advertised a year round heated pool. The pool was barely 50 degrees. When I mentioned it to the front desk they said they’d let Maintence know and that was it. Our room was never cleaned for the entire stay. I’m not sure if that was a covid thing but it was pretty irritating. We were there for our honeymoon and a friend kept trying to send us champagne and snack and we didn’t receive it until the last evening because they said we were never in our room. Even though some days we were there for hours. Evidently she even got hung up on when calling to follow up on it. Pretty disappointing all in all.

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Nice hotel

By

11月 12, 2020

Very helpful staff. My review is less than 10 because we discovered at 10:30 pm that our air conditioning did not work. We were already ready for bed, since I had to be at the hospital at 5:30 am. We had to dress, pack up our stuff, and move to a different floor, and then get ready for sleep all over again. But I guess that’s not really anyone’s fault, and the hotel personnel were very nice. And the room and the value were good. Location is not great.

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Best all around

By

11月 11, 2020

This Holiday Inn location is one of the best we have stayed at. Friendly professional staff! Cleanliness was a 10 as well!
Extremely helpful with directions, dining suggestions, etc. The Valet was extremely helpful and professional! Convenient location as well! Felt safe during our stay during this time of COVID-19!
Will definitely return!
Darlene Blanks

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Home away from home

By

11月 10, 2020

club

Motel was easy to find.
Beautiful inside and out.
Gave me a good warm home vibe feeling.
Check in/out was easy as 1,2,3.
Staff was very nice,helpful,and down to earth.

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Great Location

By

11月 06, 2020

Great location - Great Staff, nice library to relax in. Rooms weren't that nice, and bathroom was very below average.

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Great location and nice rooms

By

11月 05, 2020

Overall great stay! They were having issues with the key cards not working, but that was probably a very rare occurrence. They went above and beyond to make that better though. Great location, easily walkable.

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