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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1168 reviews
88%
Recommend This Property

Ratings Breakdown

1168reviews

  • 5 Stars
    657
  • 4 Stars
    319
  • 3 Stars
    96
  • 2 Stars
    57
  • 1 Stars
    39

Freezing!

By

December 07, 2018

club

Overall this is a really good hotel with one glaring exception, their room thermostats. I stayed there in early December, it was cold outside. The room thermostat would only go to 66 degrees if there was no one in the room. This was not a error as the sign next to the thermostat says that the thermostat resets to 66 degrees if there is no one in the room. Yes it does reset to whatever temperature you set it to when you return to the room, but there's a problem with this. The air may get to 72 degrees but it takes hours for everything else in the room to return to the set temperature on the thermostat. As a result everything you touch is cold, the tables are cold, the toilet is cold, everything. While I understand and appreciate the need to be energy efficient this scheme went way too far. Sorry but I won't be staying at this hotel again unless they change there thermostats where I can set the temperature and it stays set for my entire stay.

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