Rated 4.0 out of 5 by 252
Rated 5.0 out of 5.0 by SWolt Great Experience!!
I thoroughly enjoyed my stay at the property!
The staff was exceptional. The went out of there way to take care of all of my needs. They are professional, friendly and always available to take care of their guests.
The room was clean and spacious and a great value for the money. I have stayed at the hotel on several occasions and will stay there again when in the area. I don't even look into other hotels when travelling to the Dallas area.
November 17, 2015
Rated 4.0 out of 5.0 by hrod42 Great Hotel. Need to work on Customer Service.
Besides the customer service not being as nice and friendly like other IHG hotels all was good. Rooms were nice and comfortable.
November 14, 2015
Rated 2.0 out of 5.0 by jwhammo Just a Place to Sleep
Was not impressed from beginning to end. The last straw was no clean tables at breakfast so I finally sat down at the cleanest table and served myself. No wait staff ever acknowledged I was even there.
November 11, 2015
Rated 5.0 out of 5.0 by Tami Steneck Great visit
room too cold and I couldn't get the thermometer to adjust. I was not in the room enough for it to be a crazy inconvenience.
November 9, 2015
Rated 4.0 out of 5.0 by BigDTrader Just Fine
Everything was clean and as expected, except that 5 am wake up call was never received. I was up anyway so no big deal.
November 9, 2015
Rated 5.0 out of 5.0 by Vlia great service
friendly staff used points great place to stay recommend it
November 4, 2015
Rated 5.0 out of 5.0 by Kikitup a real Gem
beautiful hotel with excellent services and staff. I rate it 5 stars
November 3, 2015
Rated 1.0 out of 5.0 Bad amenities.
I have a bad knee and I was put as far away from the lobby as you can get. Both telephones in the room never did work properly and because of this I had to make at least 7 trips to and from the front desk. After a very restless night with very little sleep, the next morning, I discovered there was no cold water for my shower, only very hot water. I had to get up very early and catch a flight with no shower. This was the worst stay I have ever had and I will not stay or recommend this location again.
October 24, 2015