Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1084 reviews
89%
Recommend This Property

Ratings Breakdown

1084reviews

  • 5 Stars
    635
  • 4 Stars
    273
  • 3 Stars
    97
  • 2 Stars
    31
  • 1 Stars
    48

Someone Is Not Doing Their Job

By

July 24, 2017

Traveler with Spire Elite status. IHG profile specifically lists high floor room away from elevator (quiet area). I was put in room #201 which is directly adjoining the elevator bank on floor #2. Had a beautiful view of the roof of floor #1 with the air vents and handlers along with the resulting noise. Terrible night trying to sleep. Was treated less than cordial at the front desk and was basically told to take it or leave it regarding the room. Someone is not doing their job at this facility lining up preferences for the chains elite travelers. This stay alone is making me consider switching loyalty programs to a competitor. I will never stay at this facility again and already have reservations back in the area. Best wishes for others. Maybe just the luck of the draw but with a little bit of preventative action it wouldn't have happened.

Read More
Read Less

No help

By

July 24, 2017

Stayed at this hotel, we were on a family vacation and they seemed that they were to good for us. It seems to be more of a business hotel then family friendly. Took us 30min to find or room thanks to the front desk not telling us the correct location. Asked for towels for the pool didn't happen for kids had to walk wet from the pool to the room. Definitely not enough staff on duty for the front desk. Had to wait in line for 45min to check in. I can see this being the case in Vegas but not in Burbank. I will never be going back to this hotel.

Read More
Read Less

Good value for the money

By

July 24, 2017

A comfortable hotell with good service. Near to good resturants and other services.

Read More
Read Less

Nice

By

July 22, 2017

club

Didn't expect Burbank to be so nice. Hotel was quality. Close to nice shopping and dining around. Clubs etc. Would recommend

Read More
Read Less

Excellent location and property

By

July 20, 2017

platinumelite

I enjoyed the stay and location. Very good price for the best quality.

Read More
Read Less

GREAT BED/PILLOWS!!

By

July 20, 2017

This is a great hotel and location. Centrally located to downtown Burbank and just off the freeway. Very Quite, and I felt very safe as a single woman. The room was clean, the bed was comfy, my only complaint would be the bathroom lighting is VERY dark.

Read More
Read Less

Great Experience!

By

July 19, 2017

club

Our stay at this holiday inn in Burbank was wonderful!
Comfortable rooms, friendly staff, very clean!

Everything went very smoothly and we will definitely stay again.

Read More
Read Less

Great staff and good location

By

July 18, 2017

club

Loved the friendliness of the staff egar to help. The location was good able to walk to strip mall 3 blocks away and other restaurants.

Read More
Read Less

Good location

By

July 18, 2017

club

Travelled to California from Phoenix to visit a few theme parks. Although we had some trouble actually purchasing the tickets from the hotel, the overall service was good and the stay was nice and comfortable.

Read More
Read Less

Great service all the way around.

By

July 17, 2017

club

Quick and easy check in. Friendly and helpful staff. Bedrooms were great. Bed was comfortable. Felt very well rested in the morning. Check out time is 12pm and it was perfect.

Read More
Read Less

Near Universal Studios

By

July 17, 2017

club

Loved the hotel. Close drive to universal studios.

Read More
Read Less

Nice Hotel/Terrible Food

By

July 17, 2017

club

The hotel was nice, nothing too special, was clean and convenient. Great location to downtown Burbank, lots of places to eat. It would be a good idea to get out and walk a block or two to eat. The food at the hotel restaurant is terrible. The breakfast buffet was over priced, waffles and pancakes hard as a rock, eggs over cooked, hard and dry, cottage cheese tasted like it had been out for days. Dinner was just as bad.

Read More
Read Less