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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 556 reviews
87%
Recommend This Property

Ratings Breakdown

556reviews

  • 5 Stars
    318
  • 4 Stars
    125
  • 3 Stars
    59
  • 2 Stars
    37
  • 1 Stars
    17

Good experience

By

May 22, 2017

club

Clean, convenient and comfortable and staff was friendly. extremely conveniently located. Gym was small but adequate. Unfortunately I had to keep logging on the internet and the breakfast eggs could have been improved. Otherwise good stay and I would stay there again.

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A very nice place to stay

By

May 17, 2017

club

The price and the staff were amazing, and a very nice place to stay.

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Wouldn't suggest to anyone.

By

May 15, 2017

Checking in the guy didn't seem terribly interested in helping us. Upon walking in our room the smell of soap and/or cleaner was overbearing. We found hairs on our bed that didn't belong to us. Internet wasn't easy to sign onto. Breakfast prices seemed high. The waitress was not attentive at all at dinner and messed up our order. We checked out after the first night and found another hotel that was cheaper, cleaner, had free breakfast, and the staff was amazing.

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comfortable bed and poor service

By

May 14, 2017

Overall, the hotel is worth of the price, but service need to improve.

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bad pillows and limited coffee and tea

By

May 11, 2017

For the price of the room, a free breakfast should have been included.

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Very nice place

By

May 10, 2017

club

We enjoyed our stay at this Holiday Inn. Very clean and comfortable rooms. The breakfast was wonderful that they severed.

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Loved the indoor pool on the cold days we were there

By

May 05, 2017

club

We used the pool and hot tub everyday. It was also a great gathering place for our friends and their grandchildren while we were there for a family funeral.

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Very Clean

By

May 03, 2017

club

Wonderful hotel, very clean with friendly staff. Prompt service and a wonderful pool area. We will definitely be returning.

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Great service and attention

By

May 02, 2017

club

Great overall experience throughout my stay during the week. Great pool hours and breakfast service. Every time I stay it is the same quality service that makes me relax at the end of a long work day away from home.

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Hot tub

By

April 30, 2017

Ampliar El horario de uso por lo menos Ala media noche!! Pues me encanta usar El jacuzzi por tiempo prolongado

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Great location

By

April 27, 2017

platinumelite

Nice to have a clean, comfortable, affordable hotel in a convenient location

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Good stay

By

April 26, 2017

club

Enjoyed my stay at the Gurnee hotel. The staff was very friendly and tended to my every need. I did feel that this hotel's rooms were in need of an upgrade to stay competitive.

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