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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
68%
Recommend This Property

Overall Experience

3.7

based on 1126 reviews
68%
Recommend This Property

Ratings Breakdown

1126reviews

  • 5 Stars
    467
  • 4 Stars
    230
  • 3 Stars
    153
  • 2 Stars
    120
  • 1 Stars
    156

Great bed and restaurant

By

December 09, 2019

platinumelite

Room was quiet and the best part was the restaurant. Great service from the front desk to the bar/waitress.

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Perfect Day Use

By

December 09, 2019

club

Hotel was quiet and clean. Staff was very friendly.

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Great short stay

By

December 08, 2019

platinumelite

Very comfortable facility conveniently close to the airport and car rental facility. Excellent breakfast area, food good, plenty of choices, and a friendly, competent staff. All very clean, and spacious.

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Houston

By

December 06, 2019

club

Godd stay under the circumstance. Had to travel to texas for business and chose to stay at your hotel. I have many choices of hotel brands and I chose yours. The stay was good. Thanks.

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I feel like Holiday Inn is usually better

By

December 05, 2019

club

The staff was wonderful! Very welcoming and warm. The restaurant and bar area where ok. Restaurant/bar staff was excellent. I feel like the employees did an incredible job with what they had to work with. If the hotel went under some renovations from reputable contractors it would be a wonderful location. Unfortunately it seems the hotel itself is in poor condition or was put together haphazardly. However the staff did a wonderful job of making my stay comfortable and i appreciated their service.

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Nice Hotel close to Hobby

By

December 04, 2019

club

We had a late flight out and wanted to relax as my daughter wasn't feeling well and up to sightseeing. We rented a room here so she could rest. The bartender made her a hot toddie to try and help. Great experience. Will definitely stay agian.

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Staff is amazing

By

December 04, 2019

Always have treated me, as airline crew, so kind, professional, and generous.

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Great for price

By

December 03, 2019

club

The hotel was nice. The front desk rep was friendly when I arrived. She had a pleasant personality and very welcoming, the room was clean and I liked the updates made. The only reason I didn’t give 5 stars is because the elevator wasn’t working, leaving everyone to use only one which made things annoying. However, everything else was great and I enjoyed my stay.

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Highly recommended

By

December 01, 2019

club

Staff was extremely helpful. Room was great. Price was amazing.

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Nice being next to the airport

By

November 30, 2019

The service was great and the room was nice and comfortable. You can hear the planes but it is next to the airport. They offer an awesome parking service at a low cost plus a van to take us to and from the airport!! It was great!

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Nov 2019 trip to Galveston and the Disney Cruise with family

By

November 30, 2019

Appreciate the late night service when our plane was delayed and rerouted. We did not arrive until midnight and the front desk was so accommodating

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Business stay

By

November 28, 2019

platinumelite

There’s a little bit of chaos at the check-in due to a lady being at the wrong hotel but that was OK our room was good but the whole in public area on the fifth floor had a terrible smell

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