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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 962 reviews
89%
Recommend This Property

Ratings Breakdown

962reviews

  • 5 Stars
    534
  • 4 Stars
    246
  • 3 Stars
    72
  • 2 Stars
    63
  • 1 Stars
    47

Bad heat and service

By

November 15, 2018

club

Got treated poorly from the staff. I booked TWO rooms with points and was not worth staying there. One of our two rooms the heat did not work so it was freezing cold and I am Anemic so that was horrible service that they couldn't move both of our rooms considering we had 6 kids with us They did not offer anything except more blankets . The water park was the only decent thing. I will never go there again

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