Rated 4.0 out of 5 by 206
Rated 4.0 out of 5.0 by RETAILCONSUMER great value
given room on top floor away from freeway as requested; AC was on and room was cool upon entering; like business center where can print airline boarding pass and free internet and wifi; front desk pleasant and cooperative; water with ice container nice in hot phoenix; room adequate space; bed comfortable; reasonable choice of tv channels; acknowledged as platinum member upon check in and check out; tech support called promptly when problem with wifi
window ac unit noisy; no ac in corridors and elevators so those areas were hot; normal, routine HI breakfast which is ok; HI express breakfast in europe is much better than usa
June 26, 2015
Rated 5.0 out of 5.0 by scuj66 Great room for a great price
Hotel is very nice and room was clean and comfortable. Pool area was nice and water was great. Location is near several fast food restaurants and a Cracker Barrel. I would definitely stay at this hotel again if in the area.
June 22, 2015
Rated 5.0 out of 5.0 by ProSpk Comfortable bed and great service
I would highly recommend this property! I stay in hotels over 100 nights a year and am very picky...they exceeded my expectations!
June 21, 2015
Rated 5.0 out of 5.0 by Bryguy84 Great room and super nice staff
We arrived the afternoon of the 13th and was greeted warmly by the front desk person. We had a very nice room and it was a relaxing experience. The beds were comfortable and the bathroom was nice and clean. I will be staying at this hotel when I need to return in the future.
June 16, 2015
Rated 4.0 out of 5.0 by TAKAH 落ち着いて滞在できました。
June 16, 2015
Rated 3.0 out of 5.0 by jimmy8 Air conditioner and light switch
I stayed in Room 317 for one night on a business trip. Being close to home I was able to bring my family with me. The location seemed a little out of the way - I actually went into an apartment complex trying to find the hotel location. The check in went okay. However, as I walked into the hotel I noticed some things I don't usually notice at these hotels (Holiday Inn Express#. The building seemed a little worn down with dirty carpets and damaged walls and elevator #chipped paint areas#. My wife even observed the same things. As we got to our room it had a funky smell that we couldn't identify. We looked past all of that and settled in with our children. In the middle of the night, our bathroom light switch stopped working so we had not lights in the bathroom. Lastly #in the middle of the night we noticed this), the air conditioner when it turned off it sounded like an air plane was landing in our room. That was every 20 to 30 minutes. In the morning during check out my wife let the hotel clerks know of the listed things wrong in the room.
June 8, 2015
Rated 4.0 out of 5.0 by Huron71 Business Center
Only downsize was that I was not able to access the Business Center using my room key, it would not work. I had to have them open the door from inside in order to let me in.
June 7, 2015
Rated 4.0 out of 5.0 by Schevin Overall Good Experience
This is a good hotel for the value and convenience. Fitness center on the Fourth floor is strange but no problems.
May 27, 2015