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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 523 reviews
90%
Recommend This Property

Ratings Breakdown

523reviews

  • 5 Stars
    352
  • 4 Stars
    105
  • 3 Stars
    31
  • 2 Stars
    22
  • 1 Stars
    13

A Disappointing Experience

By

September 19, 2017

club

I have stayed in other Holiday Inn Express properties and accept they are bare bones hotels, but this one was a disappointment. The carpet in the dark and dingy. Looked like something from a horror movie. The carpet had damp spots, the TV worked poorly or not at all, the breakfast offerings were few and what there was was pretty inedible. That said, my low-floor room preference was honored and the staff was efficient and polite.

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Average

By

September 17, 2017

Not bad but the staff could be better. They seemed bothered by basic inquiries. Other than the staff, the hotel is nice. Clean and quiet.

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nice location

By

September 15, 2017

platinumelite

I felt the hotel was located in a nice quiet section of town yet not too far from the main downtown area. It has plenty of parking

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Very clean and friendly

By

September 13, 2017

club

The stay was nice except we were by the elevators and that was noisy at night. The rooms were clean and breakfast was really good with plenty of choices. I would highly recommend staying there.

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York, PA Holiday Inn Express

By

September 13, 2017

I would recommend this hotel to anyone visiting York, PA. The facilities are modern and appealing. The rooms are modern, clean and comfortable. The hotel staff are professional, courteous, friendly and accommodating.

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Love this pet friendly hotel

By

September 13, 2017

Comfortable, clean, updated decor, friendly staff. Loved this hotel.

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Great service and clean room

By

September 06, 2017

platinumelite

Everything went smooth and staff was very helpful with our needs. This is our second time staying here and both times have been great!

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All good

By

September 05, 2017

club

Everything was great f
Disappointed in extra charge to my online reservation. $90 extra I understood fee for my dog but, additional charges were way too .much. Fixed income this used up all my monthly budget.
Very disappointed.

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Nice Comfortable Room freindly staff

By

September 05, 2017

club

Stayed in this hotel location more that a few times for both business and pleasure. Quiet area, nice newer rooms. Love that the A/C works to get the room cool. Nice Tv and channel collection to watch while relaxing. Staff friendly and cordial not that fake sweetness was honest sincere.

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great staff, clean and quiet room

By

September 03, 2017

The staff was welcoming and accommodating in every way. The room was quiet and clean. I would stay there anytime.

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Nice manager

By

August 30, 2017

club

The bed in my room had a hair in it that wasn't mine. The second room we were given looked clean. The following night a cockroach crawled across the kitchenette counter. There weren't enough towels for the five of us in the room. The pool was great. Breakfast was very basic. Good location.

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Overall positive experience except for slow WiFi

By

August 23, 2017

club

Overall positive experience with guest services and room comfort; however, WiFi was way too slow!!!!!

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