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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 491 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    491reviews

    • 5 Stars
      362
    • 4 Stars
      76
    • 3 Stars
      28
    • 2 Stars
      16
    • 1 Stars
      9

    Comfy and clean

    By

    May 18, 2017

    platinumelite

    This property exceeded my expectations in every way.
    The location is convenient to anything you may want.

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    Great Hotel, Front Entry Has Accessibility Issues

    By

    May 15, 2017

    Great hotel, but the front entry has some accessibility issues for those who use wheelchairs/walkers. The front portico is difficult to access as the front kerb is not indented. We had difficulty since the handicap spaces were taken up front, where the kerb is indented. A car parked in that slot, making it difficult to get into the hotel, however, the staff were very helpful. Unloading our luggage was an issue since the kerb was not indented in the appropriate place, so that a disabled person could unload to the trolley and wheel it inside.

    That aside, the rest of our stay was quite pleasant: the room was well appointed, clean and tidy. Breakfast was good and the hotel was well situated with lots of nearby shops and eateries. We'd stay here again, even with the accessibility issue.

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    Nice hotel

    By

    May 15, 2017

    Nice hotel and friendly staff. Rooms were nice and the evening social was good

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    Decent but needs some improvements

    By

    May 10, 2017

    club

    Hotel very nice from the outside. Not much parking when they have events in town and hotel is overcrowded. Front desk gal was not very friendly when checking us in. We booked a two room suite two hours before arrival and we're told it wasn't available when we got there. Ended up having to book two separate rooms plus $75 pet fee! Ridiculous fee for a pet! Rooms were clean. Continental breakfast was just okay. The hotel had some large groups so breakfast was a challenge. Food items were out fairly quickly so it took a little longer to be replenished. Breakfast area setup was not designed for large groups. Manager was VERY NICE and seemed interested in what we had to say.

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    Great place to stay

    By

    May 09, 2017

    platinumelite

    Very nice accommodations and clean. Great value, attentive staff, and too notch breakfast buffet. We definitely got our money's worth in the morning when we ate! Would have been nice if the pool was an all season indoor pool, but we annoyed our stay very much.

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    Great staff and atmosphere

    By

    May 08, 2017

    club

    When arriving I was greeted right away and offered ice water or coffee, the room was perfect for me, the staff were so friendly and helpful. They've made it am easy decision for me to make to come back! Thank you

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    Good choice

    By

    May 07, 2017

    Perfect value
    Friendly staff
    Clean rooms and amenities
    Good location for shopping

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    Clean, quiet and close to everything

    By

    May 07, 2017

    platinumelite

    Always a pleasent stay here. Close to restaurants and downtown. Rooms are big and clean. Never had a noisy night while I've been here. Food is up to par with the IHG spread. Staff always courteous. Will stay here again.

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    Someone who is more or less living at this hotel

    By

    May 04, 2017

    platinumelite

    Staff make the place. I have never experienced such caring and attentive staff in a hotel.

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    My stay

    By

    May 03, 2017

    Everything was pretty good, the bed was excellent, enjoyed the free breakfast. But we felt that our room wasn't cleaned prior to our stay. The beds were simply made.

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    Great services

    By

    April 30, 2017

    platinumelite

    Great services. Front desk is very friendly. The food is average and can be improved in the future. The coffee did not taste good that can be improved too.

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    Great place for families

    By

    April 27, 2017

    club

    The rooms are perfect for families period and the breakfast was fantastic. There were different options every day. We have stayed out Staybridges many times in different cities and have had a consistent service and rooms.

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