Rated 4.1 out of 5 by 54
Rated 4.0 out of 5.0 by PastorChristopher nice upgrade
The updates were very nice looking. The fitness center had good cardio and a good cables station. Had the fitness center also had free-weights it would have been ideal. There is a the opportunity to use the YMCA nearby, but weekend hours make that too hard.
August 15, 2014
Rated 5.0 out of 5.0 by BeBe54 Outstanding Quality in Comfort and Service!!! Fantastic price!!!
From phoning the hotel to make the reservation, check-in, the stay, and checkout, the staff was outgoing, friendly, personable, helpful, and just downright enjoyable to know! It was like talking to friends or family! The suites have been renovated nicely. The kitchens are nice and adequately equipped. The beds are SO comfortable and inviting!!! I slept VERY comfortably!! Most importantly to me, the suite was CLEAN!!!! Plus the price was unbelievably low for the quality!! I will definitely stay there every time I overnight Birmingham. It us in a location convenient to downtown, shopping, and good restaurants.
August 14, 2014
Rated 4.0 out of 5.0 by Crownline Extended Stay in Hoover
On business in the Hoover area for a protracted period of time and my team selected the Candlewood. The rooms were spacious and newly refurbished. During the day there were a number of construction workers on the lower level. Some extraneous noise was generated by them - hammering, drilling, moving furniture etc. The Hotel only has one elevator which was popular and slow. Also the door leading in and out of the hotel were manual making it very difficult to negotiate the clothing carts. Otherwise the staff was friendly and accommodating .
August 13, 2014
Rated 5.0 out of 5.0 by gemmy33 Excellent staff
I can't say enough about the friendliness of the staff at this hotel. Each and every one was willing to help in anyway they could. The rooms were quiet and clean. Even though there was construction/renovation going on, I rarely heard anything. My only lower mark was my first impression of the hotel and that was because when I arrived I saw lots of construction trucks and big trash receptacles. I was afraid it would be difficult to stay comfortably with so much renovation going on. I was never inconvenienced from the work being completed. Everyone went out of their way to make sure my stay was a great one!
August 7, 2014
Rated 5.0 out of 5.0 by Tapper8198 Great staff
I was traveling with my handicap husband and the staff went out of there way to make sure we had all that we needed. Thank you
July 28, 2014
Rated 4.0 out of 5.0 by lms1030 Updated rooms
Rooms are updated but the mattress was not. That was my only complaint. Staff is wonderful. Hopefully the construction being done will be complete soon.
July 24, 2014
Rated 4.0 out of 5.0 by KarenArkansas Karen from Arkansas
It was a really nice place. The room was nice and clean, the bed was comfortable as well. Just had a problem with the A/C. But that can be fixed easily.
July 23, 2014
Rated 3.0 out of 5.0 by WW87 Renovations
In all honesty, only selected this property to fulfill my 4th brand of IHG to facilitate platinum status. I don't often stay at Candlewood due to the lack of amenities, especially breakfast. Property was under renovation, which I seem to have a knack to time my stays with. It was what it was, but still a little aggravating (half-finished check-in area, dusty, etc.). Wireless was very unreliable during peak demand (evenings).
July 22, 2014