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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.0

    based on 122 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    122reviews

    • 5 Stars
      56
    • 4 Stars
      30
    • 3 Stars
      18
    • 2 Stars
      14
    • 1 Stars
      4

    downgraded amenities

    By

    March 29, 2015

    club

    On March 18th 2015 , I was allowed to check in early around 2PM (Technically time to check in is 3PM) and given room 315. The TV started get only one or two channel(s) due to lack of satellite . The DVD was out of order! Until 6 or 7 PM the TV could get other channels.
    Refrigerator and A/C elicited too loud noises that we could not fall in sleep .

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    clean comfortable

    By

    March 25, 2015

    kitchen and bath room were clean and bed was comfortable.

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    heat and broken toilet

    By

    March 16, 2015

    platinumelite

    were never repaired when brought to staffs attention!

    Posted byHotelStaff
    March 20, 2015
    Dear Steve j r, Thank you for your comments. We apologize for the inconvenience. It is our goal to ensure that all repairs are done on a timely manner. We hope the rest of your stay was to your satisfaction and we thank you for rating us 3 out of 5 stars.
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    Great Customer Service

    By

    March 10, 2015

    platinumelite

    Really enjoyed my stay at this Hotel... staff was friendly and upgreded suite was more than I expected..

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