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Rated 3.9 out of 5 by 21 reviewers.
Rated 4.0 out of 5.0 by A nice quiet place to stay in South Orange County Me and my parents stayed here for 4 nights in January 2014. The hotel was clean and the staff was friendly. The rooms are modern and roomy and provide all you need for an extended stay. It is centrally located to the 405 and the 5 freeway and next door to a hospital. The Irvine Spectrum is less than 10 mins away. The cupboard is great. You can purchase snacks, drinks and toiletries for a very reasonable price. Stephanie, the head of Sales and Marketing was especially gracious. Although they do not have a "business center" to print out boarding passes, she allowed me to use her office to print out my passes. She was very sweet and a pleasure to meet. I would recommend this hotel to anyone staying in the south OC area. February 6, 2014
Rated 4.0 out of 5.0 by Great Staff The staff at this location have been very helpful and friendly. I've been going there almost every week for about 6 months now, so it's my "Home away from home". It's great to have a friendly smile when I check in and check out. I was happy to see that you are updating the carpets. My only complaint is that the rooms could be cleaner. February 1, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay!! We were only here 1 night but from the time we checked in to the time we checked out we enjoyed our stay. The staff was courteous, professional and friendly. The property was well kept and smelled clean. The front desk offers free movie rentals and DVD player in the rooms which was a nice touch. The room has a fully equipped kitchen we didn’t use but if we were staying longer it would have been very useful. We will definitely be staying here again next time we come into the area. January 16, 2014
Rated 5.0 out of 5.0 by Great Value for the Price The room was very clean, the staff was very helpful, and a great value for the price. January 16, 2014
Rated 5.0 out of 5.0 by Quiet Close enough to the airport, but without the noise. January 15, 2014
Rated 1.0 out of 5.0 by no membership benefit, no vip recognition I am IHG Platinum Royal Ambassador, but i don't have any free bottle water, and no later check out. When I asked about it to the front desk, they told me candlewood don't have such VIP program. Are they the member of IHG hotel chain? It's not the same standard. I think candlewood should join the budget hotel chain, not IHG, if they don't have same standard. January 13, 2014
Rated 4.0 out of 5.0 by Quiet and comfortable location Room was quaint and clean. Staff was kind and accommodating. Hotel is well suited for long term stays, and also fine for short, 1-3 day stays. It is pet friendly with walking trails close by. Amply eating establishments exist within walking or driving distance, and freeways are convenient, yet, thankfully, not atop the hotel itself. Room cleaning services were not offered on a daily basis, yet this was not an issue to us. Towels, coffee, etc. were available upon request and, further, provided with a smile! My wife and I will gladly stay here again when we are in the area. December 30, 2013
Rated 2.0 out of 5.0 by Last Resort/Last Straw I have stayed here before so, I didn't expect much. What I got was even less. There was a line of dirt from the entryway to the elevator and out the side exit. I checked in at 10am and had to walk around this mess. No one bothered to clean it up the entire day. I continued to walk around it as I did laundry, tried to workout, and came/went to/from the parking lot. I reserved a queen bed. If what I was given was a queen bed then it is the smallest queen on the planet. A tree outside my room was allowed to overgrow and the branches scrape against the wall when the wind blows at night, creating an annoying sound. Needless to say, I didn't sleep much. The coffee machine wasn't cleaned out properly so there was a residue floating on the top of my cup as I tried to make tea. The gym equipment was so dirty that I decided to jog a nearby trail rather than touch anything. The washing machine put bleach stains on a few of my good shirts. I didn't use bleach so, that tells you the state of the machines. I travel a lot for work and I am using Priority Club less and less. This stay was just the end of a bad string of Holiday Inn, Holiday Inn Express and Candlewood stays. For the same amount of money, I can get far better accommodations and service from other hotel chains/loyalty programs. December 26, 2013
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