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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    83%
    Recommend This Property

    Overall Experience

    4.1

    based on 86 reviews
    83%
    Recommend This Property

    Ratings Breakdown

    86reviews

    • 5 Stars
      47
    • 4 Stars
      22
    • 3 Stars
      5
    • 2 Stars
      5
    • 1 Stars
      7

    Great stay in Cali

    By

    January 23, 2015

    I wanted to thank you for the wonderful experience. I especially wanted to thank Brenda for her flexibility and professionalism. You made this trip even better.

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    Great Value, Great place to stay

    By

    January 16, 2015

    Highly recommend for peaceful and quiet rest. The area was clean and had a pleasant smell, the staff was friendly and and helpful. Internet was a bit slow for my taste but I suppose that's relative. It's located right next to a Hospital, almost a secluded section behind it with a single entrance. Very nice experience.

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    Great room

    By

    January 09, 2015

    Quiet location in the center of orange county. quiet place, ample parking spots, and convenient kitchen attached suite.

    Posted byHotelStaff
    January 13, 2015
    Thank You Purple Joanna we are happy you enjoyed your stay. We look forward to you staying with us again!
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    SMALL and dirty rooms

    By

    January 03, 2015

    platinumelite

    Where do I start... First off, the hotel is down a street called Hoag off of Sand Canyon and makes it a little confusing because the website says it is on Sand Canyon. Second, the hotel seems a little run down, the entry has zero welcoming appeal and the person on duty seemed annoyed that I was interrupting him doing something when I needed to check in. Third, there were huge fans in all the hallways and were very noisy. Lastly, the room was really small, had outdated appliances, the clock was off by 5 hours, it had no full size mirror and was not very clean, plus there was so so e else's trash under the sink!! I travel a lot and have stayed at many many IHG hotels and this one does not make the top 10.

    Posted byHotelStaff
    January 06, 2015
    Dear Jennifer77, Thank you for your feedback. We are sorry to learn about your unpleasant experience while staying here at the Candlewood Suites. We did experience a guest related water issue and it did result having to utilize drying fans in the effected areas. We have gone through a complete renovation 2013/2014 and replace appliances as needed. Our team takes pride on the quality of the rooms we offer. We have addressed and reminded our team the importance of providing great service and clean rooms our guest have learned to expect. We do hope you will give us another opportunity to show that we have a proud property and great service to offer you.
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