Rated 2.0 out of 5.0 by jj223ump Poor room location
I believe this is the first negative review I have ever written in my 17 years as a Priority Club member. The entire review isn't negative, the room was clean, furnishings were nice, the bed was comfortable, the bathroom and shower were very adequate. Now the bad part: the room, 119, was located directly opposite the main lobby. Every noise came through the door throughout the night. We even laid a towel across the bottom of the door in an attempt to "seal" out the noise, to no avail. We also noticed that we could hear people walking in the room above us. This was a new experience at an IHG establishment & leads me to believe that this hotel was not originally built by IHG, but by some inferior chain.
Since the room was being paid for by Priority Club points, I didn't feel right complaining about it. Plus, the parking lot was rather full, so I doubt there were any rooms available.
I'm sorry to have to write this. I have so pleased with all our stays over the years and the Point Break reward nights have given us the opportunity to visit many places we wouldn't have been able to afford had we been required to pay for the rooms. Please don't hold this against me.
Perhaps you could convert that room into the Candlewood Cupboard. The current Cupboard left a lot to be desired.
April 4, 2013
Rated 4.0 out of 5.0 by TerryB22 Convenient airport location
We stayed at the hotel both before and after our trip to England from BWI. The shuttle service and the parking make this a most convenient launching point for those overseas flights. And there are so many easy-to-reach options available for any free time in the area, with free shuttle service within 5 miles.
The personnel are most helpful. Some of the furniture and carpeting is beginning to show the signs of wear. This is a most affordable and accessible place for a stop in the Baltimore area.
April 2, 2013
Rated 3.0 out of 5.0 by JBK0624 Recent stay
I really enjoyed my stay here when I starting coming 2 yrs ago,however it seems every time I come there are issues. I had to change rooms 3 TIMES,totally ridiculous. The fridge didn't work in one the next was a smelly smokers room, so by the third room I was unimpressed. I was staying from Friday to Sunday so after night one at 8 am the housekeeper came knocking on door to see if we were ready to check out. Then at 10 am here she come again and because she doesn't speak English well I guess she didn't get it the first time.I finally called down stairs to the desk and was told the two night stay was split because one was a point rewards night and the other was cash,OK so check out is at 12, why keep knocking on the door.
last month it was stink bugs now its the staff I like the location and some of the staff are ok but the place is not as nice as it was.. Very disappointed.
March 30, 2013
Rated 5.0 out of 5.0 by Doc403 A Treasure
Wow. I love this place! Close to Baltimore, resturants, shopping, etc. Best kept "secret" around. I'll stay here whenever I travel!
March 15, 2013
Rated 4.0 out of 5.0 by Beachmark Great service
We use this hotel often, stay, park and fly. room was very nice and the shuttle to and from the airport was great. I have recommended this hotel to all my friends.
March 6, 2013
Rated 4.0 out of 5.0 by TerryB22 Convenient and affordable
We find the Candlewood more than adequate for our needs and appreciate its proximity to the airport and also to the cities of Baltimore and Washington.
We feel that the staff is most friendly and most helpful. They are ready and willing to answer even the most inane and simple question with a friendly smile and a reasonable statement.
This is our 3d stay here, and we plan to stay several more times.
February 21, 2013
Rated 3.0 out of 5.0 by Kenne35 Nice Stay
Very nice stay but they need to update their beds.
January 15, 2013
Rated 5.0 out of 5.0 by Rush The Place to Stay!!!!
I visit the Baltimore area 1 to 2 times a month, and my choice of hotel is the Candlewood Suites Inn. Everyone knows me now because i am there all the time! The Staff there are great and room are wonderful! And that why i say this is the place to stay!!!!
I am a gold elite member and they let me know it , when i check in!!! Thanks for the hard work everyone, see you next weekend!!
January 2, 2013