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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    74%
    Recommend This Property

    Overall Experience

    3.9

    based on 90 reviews
    74%
    Recommend This Property

    Ratings Breakdown

    90reviews

    • 5 Stars
      50
    • 4 Stars
      13
    • 3 Stars
      7
    • 2 Stars
      7
    • 1 Stars
      13

    Pleased

    By

    August 05, 2015

    club

    Two minor problems were handle quickly and efficiently, and much better than I expected.

    Posted byHotelStaff
    August 08, 2015
    Thank you for taking the time to comment! Please comeback and stay with us soon.
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    We would stay here again

    By

    July 26, 2015

    It was a good place to stay. Everyone friendly and took care of us with anything we needed.

    Posted byHotelStaff
    July 28, 2015
    You comments are greatly appreciated! Please come back to see us again soon!
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    Read Less

    Service

    By

    July 24, 2015

    club

    Very friendly, helpful individuals. Couldn't ask for a better place stay.

    Posted byHotelStaff
    July 28, 2015
    Thank you for taking the time to comment! Please come back and stay with us again soon!
    Posted byHotelStaff
    July 24, 2015
    Thank you for taking the time to comment. Come back and visit us again soon!
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    SMOKING Good Value

    By

    July 14, 2015

    Slightly off the beaten path through Memphis but well worth the three extra blocks.

    Posted byHotelStaff
    July 14, 2015
    Thank you for taking the time to comment! Please visit us again very soon.
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    Wow...awesome!

    By

    July 02, 2015

    I couldn't have asked for more. Everything was always clean. The management showed not only to me but everyone I saw great curtousy and a sense of urgency. Staff was always friendly and genuine.

    There wasn't any negatives at all. None. They really blew me away with service and value. Simply awesome.

    Posted byHotelStaff
    July 06, 2015
    Thank you for taking the time to comment! Please come back and visit us again!
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    Candlewood Suites in Memphis

    By

    July 01, 2015

    club

    This hotel is below my expectations of an IHG property.

    Posted byHotelStaff
    July 01, 2015
    Thank you for taking the time to comment. We appreciate your feedback.
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    Friendly Staff

    By

    June 24, 2015

    Very friendly staff and was very attentive to my request.

    Posted byHotelStaff
    June 24, 2015
    Thank you for taking the time to comment! Please visit us again very soon!
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    Great Hotel with Great Staff

    By

    June 16, 2015

    club

    I would recommend anyone to stay at this property. Spacious clean rooms with friendly staff.

    Posted byHotelStaff
    June 17, 2015
    Thank you for taking the time to comment! Please come back and visit us again soon!
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    Great!

    By

    May 28, 2015

    The hotel was exactly what i needed. The staff was wonderful and the facility was nice. I will definitely return to this candle wood.

    Posted byHotelStaff
    May 29, 2015
    Thank you for taking the time to comment. Please come back and visit us again soon!
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    Excellent customer service

    By

    May 26, 2015

    club

    The friendly staff made my stay more memorable. I was very excited when I saw all of the updated amenities.

    Posted byHotelStaff
    May 27, 2015
    Thank you for your kind comment. Please come back and visit us again soon.
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    Non Smoking Room, Smoky

    By

    May 25, 2015

    club

    We were in town for a wedding so we had five rooms. We did not like that we got put on different floors but we really only had an issue with one of the fourth floor rooms. The 4th floor was very smoky and the room that we were in was a non smoking room but still smoky, we had to slide open the window in our room to get some of the smell out of the room. The carpets were very dirty on the floor, and there was a hole in the closet door. Also there were no children friendly channels.

    Posted byHotelStaff
    May 27, 2015
    Thank you for taking the time to comment. Please rest assured that we are addressing these issues.
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    Terrible water pressure

    By

    May 12, 2015

    platinumelite

    Water pressure was VERY bad and the warm water took 15 to 20 minutes to make it to the shower head at 3:30am during a weekday.

    Posted byHotelStaff
    May 14, 2015
    We appreciate your taking the time to comment. Please be assured that we are addressing your concerns.
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