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Rated 3.7 out of 5 by 35 reviewers.
Rated 5.0 out of 5.0 by Candlewood Suites Memphis The room was comfortable with plenty of room to move around. I liked the full size refrigerator with ice maker as well as the cooking utensils and stove top. We had a comfortable evening and night at this hotel. It was quiet and clean. July 23, 2014
Rated 5.0 out of 5.0 by everything was super nice and clean Like I was saying earlier. It felt like we were staying at a mini apartment with all the comforts of home. Plus we got to have our little dog with us. July 17, 2014
Rated 5.0 out of 5.0 Excellent value, great location Joseph at front desk went above and beyond to make our stay enjoyable. Great value and location, full kitchen including dishwasher. SAMs club, Coscos, Bestbuy, Kroger, ect. shopping,restaurants galore. Rick H. platinum elite member Choctaw, Ok. July 11, 2014
Rated 4.0 out of 5.0 by Good room layout Had a bad experience when first arrived, room had not been cleaned from previous guest, was placed in another room immediately and had not problems with it except the air conditioning leaking water all over the floor and across the room. Seem to have good management there, and they are trying to correct problems from the past that weren't addressed. Trash was picked up regularly and not left in hallways, continued to try and help out in every way, but air conditioning problem had been reported several times and no one fixed problem during my 5-6 week stay. Also, try not to get a room at the back, air conditioner can't keep up and room stays hot. June 30, 2014
Rated 4.0 out of 5.0 by 1 Night Stay If you're on a tight budget, I'd definitely stay here. The full kitchen is a really nice amenity. If you're into WiFi, their WiFi connection is very poor, but we were hardly in the room during our stay, so it didn't effect us. Spacious area. Beds were comfy, and TV channel selection was good. It was a very quiet hotel when we stayed there, and it was a Saturday night -- so that was a happy surprise. The only issue I had was that the temperature of the shower was cold -- the whole time. I was the first one in my room to shower, and it started ended cold. Same with everyone who took a shower after me. That was a major bummer. Otherwise great stay. I'd recommend it for a quick trip a great price. June 25, 2014
Rated 3.0 out of 5.0 by Great location, bad for non-smokers If you're a non-smoker, good luck not smelling like smoke when you get done with your stay here. The floors are intermingled meaning that there's a good chance your neighbor will be a smoker and the walls and circulation systems are not adequate enough to buffer you from the smoke. The halls are an even bigger issue as it smells as if someone has just lit up. The hotel itself was nice, appeared clean and was up to snuff on most everything you'd expect. One of the two washers was not working, and 2 out of four dryers were not working. Fitness center was well equipped, tv selection was good. Overall the hotel itself is average, but I would look at other places next time in town that actually have real smoking and non-smoking areas. June 14, 2014
Rated 5.0 out of 5.0 by Cancellation Issue Had to shorten our stay. Actually had 2 reservations. Cancelled last 3 days of first reservation. No problem. Cancelled 2nd reservation at front desk due to having to shorten our stay. Was told it was completed. Later that week my credit card was charged for a No Show! Called hotel back; got it straightened out. Talked to Manager ( Chris) later, who was extremely helpful, apologetic, and ensured me the issue was taken care of. He was very professional, courteous, and reassuring. Felt much better after speaking to him. Problem solved!! June 12, 2014
Rated 1.0 out of 5.0 by Major Issues at this property Very poor room condition. Moved three times. Lots of noise. This property has not been maintained and has had major management issues. Smoke smell throughout. I have tons of travel experience with all hotel properties and normally recommend Holiday Inn chain. This particular hotel has major issues in a area that also has major problems. Beware of this hotel. Not recommended! June 6, 2014
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