Rated 4.6 out of 5 by 70
Rated 4.0 out of 5.0 by Selah47 Poor customer service at front desk
The major complaint I have was our experience at front desk. Front desk area is very cramped. Personnel not friendly or helpful and most of the time not visible.
Hotel room was great!!!!!
July 23, 2014
Rated 5.0 out of 5.0 by Bamamommy Excellent place to stay!
My husband and I spent two nights here for our anniversary. Our usual place was booked, so we looked for another place in the area. Candlewood was our choice and we are so happy it was!! Very spacious rooms, best exercise room and so many more options! They offered board games or DVDs to borrow, even a blender, if we needed it! Full size fridge was very unexpected. We have found our new place to stay when we are getting away!
July 22, 2014
Rated 5.0 out of 5.0 by Bradley27225 Better Than I Had Expected
The staff was extremely friendly. The grounds, common areas and my room were well kept and clean. The A/C in my room never shut off and never got below 75 degrees. The temperature was a little high, but tolerable. The constantly running A/C was a little annoying though. The wifi was a little sketchy. It seemed to be really slow at times.
July 19, 2014
Rated 5.0 out of 5.0 by MCMolly Great Hotel, Great Service
I had a great stay at Candlewood Suites Waukegan. I couldn't have asked for a better hotel with its friendly staff, quite and convenient location, and full amenities.The price was reasonable, yet It left me with the feel as though I was staying at a much higher priced hotel.
My only complaint is that the mattress was incredibly uncomfortable.
July 16, 2014
Rated 5.0 out of 5.0 by JayJ23 Comfortable bed
You must have change the mattress in your suites/rooms. My sleep was much more relaxing...
July 11, 2014
Rated 5.0 out of 5.0 by ShBW Excellent accommodations
The room, bed, bathtub/shower, internet access, air conditioning, and full kitchen exceeded all my expectations for accommodations in this price range. Everything, from the elevators to the hallways to the rooms, was in excellent condition--it all looked brand new. The kitchen supplies made it possible for me to eat a much healthier diet while I was in the area, which contributed to fuller enjoyment of the activities I participated in. Wonderful place to stay -- I highly recommend it to others.
July 10, 2014
Rated 5.0 out of 5.0 by Andrea37 Nice stay
Love the room!!! Only thing wrong was the cleanliness of the bathroom. The bedroom floor needed to be vacuumed.
July 10, 2014
Rated 4.0 out of 5.0 by suziez Rerservations
When I made reservations I requested two rooms close to each other. When we got there our rooms were on two different floors. They said that they could not accommodate us. Also water had to be boiled due to problems in the city. Not a good start to our stay. However the rooms were comfortable and the rest of the staff was accomodating.
July 9, 2014