Rated 3.9 out of 5 by 109
Rated 5.0 out of 5.0 by Vince papa Staff is amazing
What makes this hotel stands out from the rest I would say it's the staff. From walking into the hotel you feel like your at home. There is always a big smile from every staff member and welcome back. As a regular guest at this hotel I can honestly I love staying there.
27 February 2014
Rated 5.0 out of 5.0 by aussiesalah Comfortable bed and great breakfast
Front desk staff Lupita is the best and very helpful! Excellent breakfast. Very accommodating
24 February 2014
Rated 5.0 out of 5.0 by MaiTaiGuy An all around great hotel
This was our second stay of at least one week at this hotel. We had only one problem on our second stay, and that was because our room was so far from the exercise room and indoor pool. When it was brought to the attention of the front desk after the first night, we were immediately moved to a room just down the hall from the exercise room and much closer to the pool and hot tub. It was perfect. We plan to stay at this hotel again as we have family living nearby. We highly recommend this hotel.
06 January 2014
Rated 4.0 out of 5.0 by Andrea72 Recent Stay
I have stayed at this location many times and always feel that it is clean and comfortable. I like the spacious rooms and the beds. I also like that the two bed rooms were always queen beds. It seemed that this last visit, the beds might have been double size and were not comfortable. I was quite disappointed by this as this is something that, as a tall person, I always try to find when looking for a place to stay. I hope that this was a random occurrence and that all the beds have not been switched out.
I will be back and do recommend this location. It is always my go to place.
02 January 2014
Rated 5.0 out of 5.0 by Portcosta1 Birthday trip
Great service staff and comfortable room. Thank you Maria (housekeeping) the room was so very clean and stocked approperitly.
02 January 2014
Rated 4.0 out of 5.0 by mammamo Comfortable bed, good breakfast
Stayed for several days over the holidays. The first night a puppy in the room next door kept us awake. The next morning the staff moved us to an upgraded room. The breakfast offered was delicious. We tried to enjoy the pool and spa, but the pool was too cold and the spa too hot. Will stay again.
01 January 2014
Rated 3.0 out of 5.0 by 7Robert7 Could Have Been Better
Shower curtain was badly stained (disgusting).
Water faucet leaked...I was told that "parts are on order." I was moved to another room but it was a pain because I had a lot of gifts and wrapping materials to move on top of my luggage.
When calling the front desk, I was put on hold. The next thing I know, I'm connected to a person who was calling from the outside and had been put on hold (phone system incapable of handling call volume?
I've stayed here before and the property has some good qualities but I'm not sure that the overall quality has not deteriorated over time.
29 December 2013
Rated 2.0 out of 5.0 by platinum1111 could be better.
Room was not clean. Hair in the tub. Half the shower curtain was missing - could not keep water from going onto floor. Front desk staff not friendly or accommodating. Not greeted as Platinum Elite member. Not impressed. Probably should find other lodging.
22 December 2013