Rated 4.6 out of 5 by 93
Rated 5.0 out of 5.0 by OnurT Wonderful Hotel
It was another amazing stay, this time I got a free upgrade. Strongly recommend to anyone who is vising St. Petersburg, not to forget hotel's location is so convenient.
06 July 2014
Rated 5.0 out of 5.0 by Kanoa It was really great to be with Crowne Plaza Ligovsky
Wonderful Experience! Will stay there again.
From the moment we arrived at this lovely central hotel till the day we left we experienced very friendly, professional, efficient staff and a very high standard of accomodation. I can't forget staff at front desk, she was very kind and friendly.
Again, thanks for everything!
03 July 2014
Rated 1.0 out of 5.0 by Julia14 Poor service and rude staff
For the 4-star hotel and the price charged, I expect a certain level of service. The toothbrush was not provided and when I commented that this is a standard part of the bathroom set, so it's absence may disappoint frequent travellers, I received a reply that "we will read with interest negative feedback".
The room was not cleaned properly (things were left laying around; some garbage was left in the bathroom). A person, who checked me in, was talking on the phone during the process, and other people at the reception were not particularly helpful in this situation.
Overall, it was a very disappointing experience, and there are much better options available in St Petersburg. Given that it is very easy to travel in this city, the proximity to the train station is not a top factor for hotel choice.
02 July 2014
Rated 4.0 out of 5.0 by Art Lover in Russia Excellent front desk services
The staff of the front desk was excellent. They went out of their way to assist you in any way they could. Including making local calls and dealing with problems
in Russian for you. They also assisted in reaching an 800 USA number so I could use my phone card at no cost. The local access number given did not work, but they figured out how to get to the USA 800 number.
They also made suggestion to save money or to have no cost for certain things. They recommended places to eat and go to that only locals would know about. Imagine going to a real Russian restaurant and being the only tourist. They eagerly wanted to assist you rather than
it being their job.
01 July 2014
Rated 5.0 out of 5.0 by Masha Q 酒店位置好，房间舒适
25 June 2014
Rated 5.0 out of 5.0 by Luna777 Super
Der Aufenthalt in diesem Hotel rundete eine wunderschöne Reise durch Russland ab. Das Hotel kann ich nur weiterempfehlen.
24 June 2014
Rated 5.0 out of 5.0 by RandyGJim Great attention to details
I found the room upgrade and amenities very nice, but the true personal attention is what drives my comment in this opportunity.
Filling out your preferences does pays off, and in this opportunity they took the time to accommodate those little things that make your stay unique. To the extent that after check-out and waiting for a cab, the ladies from the reception desk managed to hand me over a message from a friend who had called to my room. Great attention, truly made it a wonderful stay.
18 June 2014
Rated 4.0 out of 5.0 Great location and comfortable stay
Rooms were spacious and well-furnished. Staff were responsive to our requests. Plenty of local places for evening meals. Well-situated for the Metro. More English channels on the TV would be good if possible, but very difficult to criticize as our stay was very enjoyable.
09 June 2014