Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- Complimentary shuttle available

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Amtrak Train Station

- Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 335 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Still Elevator TROUBLES


15 December 2014


The hotel in itself is fine, it is a normal crowne plaza. But the one thing that is beyond my understanding is the elevators. Two out of three elevators which is what it has been all summer. I have stayed there 6 times this year and the elevator is the issue. If you are staying on the 7th floor, be prepared to wait long amounts of time as the only two elevator are supporting the hotel. The third, well still does not operate, I am figuring that the company repairing it has turned it into a retirement fund for them. Otheriwse the hotel is just another crowne plaza and their staff does go out their way to welcome you.

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Great Hotel Staff


15 December 2014


The staff at this hotel was very attentive to my needs and comfort during this stay. I was greeted warmly, checked on in my room, and the maintenance personnel made sure that any issues that I had with the room were taken care of quickly and without any inconvenience to me. The breakfast was excellent. Being greeted with a hot cup of coffee and a warm smile in the morning is definitely the way to start the day. Overall, I appreciate the staff and their professionalism and hospitality very much. It makes it easier to be away from home.

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Wonderful Staff and great service


12 December 2014

I mainly stay here for Business when I am in the Austin area. I love the Staff, they are ALL always friendly and will assist in any way possible. The atmosphere is very welcoming, the rooms are always nice and large, you can dine in if you prefer, or you are within walking distance of several resturants. I would recommend this Hotel to all.

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Great Service


12 December 2014


I had stayed at this motel in the pass and when in Austin again, i will stay there. Upon arrival, we were greeted as soon as we walked in the doors. Check in was very fast. My husband had a lot of questions and the staff answered appropriately. The room was very clean, we had our meal in the restaurant and it was very delicious. When i am in Austin again, I will stay here..

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