Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Amtrak Train Station

- Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 446 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Problem with room not resolved


May 06, 2015


We booked a King room well in advance of our stay. We were NOT told at check in that they were out of King rooms and instead were given a Queen room. When we reported the problem to the Hotel staff their only response was we are sorry we are out of King rooms. There was no refund for the difference in cost so we still paid the King room rate for a Queen room. Trust me when I say we REQUESTED a refund on our did not happen.

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Great Stay!


April 30, 2015


I came in late from a wedding. The room I had reserved was not available. Before they even told me this the manager said they were going to give me an upgrade to a king suite on the concierge level and two drink vouchers for the bar.

Room was awesome, bar was relaxing, bed was comfortable. Everything I needed after dancing too long at the wedding.

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Great stay


April 30, 2015

Staff very professional and accomodating. Just wish the club lounge was open on the weekend.

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Great customer service and beautiful hotel


April 30, 2015

My husband and I spent three days in beautiful Austin Texas. Staying at the Crowne Plaza was a great decision. Cynthia at the front desk was very helpful during our stay and so were the drivers Rudy and Ricky. If we are ever in Austin again we will definitely stay here.

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