Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Amtrak Train Station

- Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 295 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Exceptional service


October 28, 2014

Tim was friendly and efficient checking in
Room service was excellent thanks to Jessica
Alison was very friendly and great service in the guest lounge

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October 28, 2014

Don't plan on sleeping past 6:30/7 am if they are doing any construction or elevator work. I stayed 5 days and the last 2 mornings were interrupted by the drilling and knocking from the elevator workers on a separate floor that traveled to my floor.

Aside from this my ac was not working when I checked into my room and after calling about this, the engineer decided I needed the ac replaced and within a very short time, I had a new ac chilling my room down. Internet was not consistent and that was very frustrating.

I really enjoyed my stay other than the noise that kept me from sleeping in my last 2 mornings and the intermittent wifi.

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Excellent staff


October 28, 2014


Torrey, Miguel, Augie, Allison and others are all part of the great staff at the Crowne, it is always a pleasure to stay here.

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Average Stay


October 27, 2014


Staff was very friendly and property was well maintained, Bar Staff was GREAT food from bar was better the restaurant don't know if same cooks or not. I ate in the bar in evening and restautrant for breakfast and lunch.

Posted byHotelStaff
October 29, 2014
Thank you for commenting on your recent stay. I was pleased we were able to make your stay successful and that you enjoyed our Bar and our food. I hope you will continue to choose the Crowne Plaza whenever you are in Austin. Thanks again. Randy Brunnemann General Manager
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