Crowne Plaza Billings

Hotel Front Desk: 1-406-2527400

Hotel Fax: 1-406-2522401

Hotel Email: slose@cpbillings.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Billings Logan International Airport (BIL)

- Distance from hotel: 3 MI/ 4.83 KM South l

- Complimentary shuttle available

- Enter Roundabout and take the City Center Exit from airport proceeed 3 miles hotel is on left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Front Hotel Lot 50 spaces with overflow in covered garage connected via skybridge to 2nd flr of hotel; ticket validated for hotel guests only. For larger vehicle parking please contact hotel front desk prior to arrival to arrange parking.

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Hotel Highlights

We provide guests with the best amenities and services, including free 24-hour transportation to the airport via our hotel's shuttle. In Billings, MT, our 100% non-smoking hotel is a preferred choice.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 452 reviews
87%
Recommend This Property
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Ratings Breakdown

452reviews

  • 5 Stars
    246
  • 4 Stars
    105
  • 3 Stars
    54
  • 2 Stars
    36
  • 1 Stars
    11

Nice hotel could use better problem resolution

By

May 27, 2015

club

Great hotel to stay in. Parking can be a problem with limited space in the lot, but free validation at the parking garage. Parking garage can get full though and there are many reserved spots that make finding a spot problematic. On check out, I had a problem with the rate. The reservation manager was more set on proving me wrong on the rate I signed for and the rate for my previous stay than helping resolve the issue. I booked an executive floor on accident, as the front desk assumed I desired this. I requested them to honor our company rate and it was not honored. Will stay there again over the Northern, but I will be sure to look at the rate before I sign!

Posted by HotelStaff
May 29, 2015
stoplookingatmeswan - Thank you so much for stopping by to review your experiences at the Crowne Plaza Billings. While I am very happy to hear that you enjoyed your stay, I am sorry that you had some issues with your rate. I have passed along your feedback to our Front Office Manager, who assures me she will take this opportunity to retrain her staff on appropriate rate notification procedures and clarification of guest requests. Thank you again for your comments and for the opportunity to improve our service. We look forward to serving you again soon! Best, LaRell Baldwin General Manager
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Excellent Friendly Staff

By

May 27, 2015

club

Very comfortable hotel in a great location. Staff is courteous and helpful.

Posted by HotelStaff
May 28, 2015
Max058 - Thank you so much for taking a moment to review your stay at the Crowne Plaza Billings. We are all very happy to hear that you enjoyed our fantastic downtown location and our staff's friendly service! We appreciate you comments and we're looking forward to serving you again soon. In Hospitality, LaRell Baldwin General Manager
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Good Value

By

May 26, 2015

club

Good property with excellent restaurants just a short walk away.
I've stayed here several times and plan to be back.

Posted by HotelStaff
May 27, 2015
R L Prospector - Thank you so much for stopping by to comment on your stay at the Crowne Plaza Billings. We're all glad to hear you enjoy our fantastic downtown location and its proximity to many fine dining establishments. We also appreciate your loyalty, and we're looking forward to seeing you again soon! Best, LaRell Baldwin General Manager
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Caring staff

By

May 22, 2015

club

The stay at the Crowne Plaza in Billings was good, the restaurant and food very good, staff on top of things. This is an older property, but it is in good shape. When there was a problem (lighting to be fixed), engineering was prompt and polite.

Posted by HotelStaff
May 27, 2015
maly2015 - Thank you so much for taking a moment to review your recent stay at the Crowne Plaza Billings. I am very happy to hear that you enjoyed our staff's prompt, friendly service and I will be sure to pass along your kudos to the team! We all sincerely appreciate your comments and we're looking forward to serving you again soon! Best, LaRell Baldwin General Manager
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