Crowne Plaza Billings

Hotel Front Desk: 1-406-2527400

Hotel Fax: 1-406-2522401

Hotel Email: slose@cpbillings.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Billings Logan International Airport (BIL)

- Distance from hotel: 3 MI/ 4.83 KM South l

- Complimentary shuttle available

- Enter Roundabout and take the City Center Exit from airport proceeed 3 miles hotel is on left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Front Hotel Lot 50 spaces with overflow in covered garage connected via skybridge to 2nd flr of hotel; ticket validated for hotel guests only. For larger vehicle parking please contact hotel front desk prior to arrival to arrange parking.

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Hotel Highlights

We provide guests with the best amenities and services, including free 24-hour transportation to the airport via our hotel's shuttle. In Billings, MT, our 100% non-smoking hotel is a preferred choice.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 420 reviews
87%
Recommend This Property
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Ratings Breakdown

420reviews

  • 5 Stars
    226
  • 4 Stars
    99
  • 3 Stars
    51
  • 2 Stars
    33
  • 1 Stars
    11

OK place for the price

By

April 16, 2015

platinumelite

This place does not give platinum elite members their upgrades. I was told during my last stay that the room I got was good enough and I would not be getting an upgrade. I am done with the crowne

Posted by HotelStaff
April 17, 2015
Saa71 – Thank you so much for providing feedback on your recent stay at the Crowne Plaza Billings. I want to sincerely thank you for being a loyal IHG Rewards Club member, and I am so sorry that we did not properly acknowledge your loyalty status. I will be reviewing procedures with the front desk staff to ensure that you receive the recognition you deserve as well as top-notch customer service on your next visit to the Crowne Plaza Billings. Our IHG Platinum upgrades are offered on a first come, first serve basis and are based on occupancy and availability. I sincerely apologize for any confusion regarding the terms of the IHG Rewards Club, and encourage you to visit http://www.ihg.com/hotels/us/en/rewardsclub/home for further clarification on terms and conditions. Thank you again for your feedback. We sincerely appreciate the opportunity to improve our service for both you and other guests and genuinely hope you will choose to stay with us again soon. In Hospitality, LaRell Baldwin General Manager
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Awful parking and unfriendly staff

By

April 15, 2015

club

Will not stay here again during my frequent trips to Billings as the parking is a real pain and the staff are the worst I have encountered. Felt like I should apologize for interrupting their chat when I was checking in. No recognition as a reward member...no warmth at all!

Posted by HotelStaff
April 17, 2015
Mikezz57 - Thank you so much for stopping by to provide candid feedback on your recent stay at the Crowne Plaza Billings. I am very sorry to hear that you have been unsatisfied with our parking and our staff’s level of customer service. I have discussed your comments regarding our front desk staff with out Front Office Manager. She assures me that training will be her top priority so we can ensure a high level of customer service for all guests. She will also stress the importance of delivering the recognition that our loyal IHG Rewards Club Members deserve. While downtown Billings is a fabulous location for getting out to explore, parking is a challenge at times. We do have a parking lot adjacent to the south side of our building, and validate for parking in the City of Billings Park Two Garage right across the street. The parking garage is connected to our facility via a Skybridge on the second floor for your convenience, and is monitored with security cameras by the City of Billings. Thank you again for your comments and for the opportunity to improve our service. We hope you will consider staying with us again in the future. Best, LaRell Baldwin General Manager
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Always a great stay

By

April 10, 2015

The Crowne has been our hotel of choice in Billings for the past couple of years. When we stay the night it is at the Crowne Plaza. Great staff, quiet lounge, good restaurant, rooms have always been clean, quiet and comfortable. No need to look anywhere else as we have always been treated very well.

Posted by HotelStaff
April 10, 2015
Dakotan22 - Thank you so much for reviewing your recent stay at the Crowne Plaza Billings. I am so glad to hear you enjoy our lounge, rooms, and great staff! We all sincerely appreciate your loyalty to our property and we're looking forward to serving you again soon! In Hospitality, LaRell Baldwin General Manager
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most comfortable beds ever!

By

April 10, 2015

club

We stay at the Crowne Plaza when ever it is available. The beds are so comfortable. The rooms are always clean. Friendly staff. It is very conveniently located in Billings. We enjoy the park and fly convenience. The shuttle is always available when we need that service. Great restaurant.

Posted by HotelStaff
April 10, 2015
Susie QT - Thank you so much for taking a moment to review your stay at the Crowne Plaza Billings. I sincerely appreciate your loyalty and I am glad to hear that you enjoy our beds, rooms, staff, restaurant and convenient airport shuttle! Thank you again for your comments and for regularly staying with us! We are all looking forward to serving you again soon! Best, LaRell Baldwin General Manager
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