Crowne Plaza Guatemala

Hotel Front Desk: 502-502-24225050

Hotel Fax: 502-502-24225001

Hotel Email: reservas@cpguatemala.com.gt

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


Airport
La Aurora International Airport (GUA)

- Distance from hotel: 0.93 MI/ 1.5 KM South West l

- Complimentary shuttle available

- Leaving the airport take the road that joins boulevard release, cross your right and on about all the boulevard until you find the obelisk, nuevament cross to the right on Avenue of the Americas to reach to 9a. street, where we are located.

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- Car Parking Available

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Hotel Highlights

Get your workout in while you gaze upon the beautiful scenery that surrounds Guatemala City. Our hotel's well-equipped Fitness Center boasts panoramic views of the Pacaya, Fuego and Agua volcanoes.
Quick Information

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 131 reviews
75%
Recommend This Property
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Ratings Breakdown

131reviews

  • 5 Stars
    59
  • 4 Stars
    35
  • 3 Stars
    13
  • 2 Stars
    10
  • 1 Stars
    14

Business

By

April 19, 2015

best for business travellers, excellent staff and good food

i do recommend

best location and yummy noodles at casino

overall happy and enjoyed my stay at crown plaza

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Personal

By

April 14, 2015

club

Maravilloso el enfoque al servicio,
Experiencia muy agradable con un equipo del hotel cuyo carisma no se habia visto en otro lado.

Posted by HotelStaff
April 17, 2015
Estimado Huesped, muchas gracias por sus comentarios. Es gratificante saber que logramos exceder sus expectativas de hospedaje y hacerle sentir como en casa. Agradecemos su peferencia a nuestros servicios. Atentamente, Lizeth de Amado Sales Manager
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新人スタッフの再教育が必要

By

April 09, 2015

当ホテルは頻繁に利用していますが、フロントスタッフの対応に差が大きすぎます。今回のチェックイン対応は新人女性スタッフでしたが、IHGクラブメンバー、ゴールドメンバーが何かを全然理解しておらす、他のスタッフに私の方から申し入れて、ゴールドメンバーとしての対応をしてもらいました。また、このスタッフは、応対の際にも笑顔がなく、フロントスタッフとしての資質に欠けます。再教育が必要だと感じます。

Posted by HotelStaff
April 14, 2015
親愛なるお客様は、私たちはあなたの期待を満たしていないと私たちの謝罪を提示する。私たちは、あなたが私たちに入れて、あなたの滞在のために私たちを選択している信頼を感謝しています。 これが再び起こらないように、私たちはそれに応じて動作します。 敬具 Lizethアマド 営業部長
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Excelente Servicio

By

April 06, 2015

Siempre que visito la ciudad de Guatemala me hospedo en este hotel; a pesar de no ser un hotel nuevo, disfruto de su servicio y excelente ubicación.

Posted by HotelStaff
April 08, 2015
Estimado huésped reciba cordiales saludos. Agradecemos sus comentarios y esperamos contar nuevamente con su visita. Atentamente, Lizeth de Amado Sales Manager
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