Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email: reservations@xanaduresort.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou xiaoshan international airport (HGH)

- Distance from hotel: 24.85 MI/ 40 KM l

- 场——唐新线——建设四路——左转上风情大道——右转上湘湖路(东方文化园方向)或机场——杭州绕城南线——往临安,富阳,南京,黄山方向—过萧山南出口—义桥闻堰下高速(出收费站右转行驶3公里左右)—湘湖路右转(杭州乐园、湘湖景区方向500米)

Train
Hangzhou Train Station

- Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou

Subway

No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

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Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 111 reviews
81%
Recommend This Property
Read All Reviews

Ratings Breakdown

111reviews

  • 5 Stars
    61
  • 4 Stars
    35
  • 3 Stars
    3
  • 2 Stars
    8
  • 1 Stars
    4

周边环境超好,适合休闲

By

March 01, 2015

club

周边环境超好,很美,适合休闲。喜欢沿着蜿蜒的湖边散步或者慢跑,离湘湖风景区也很近。 酒店干净舒适,服务很好,但是床垫有些老化,需要更换。

Posted by HotelStaff
March 02, 2015
尊敬的天天睡懒觉贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并与我们分享您的入住体验,很荣幸能得到您对我们环境和服务的喜爱、推荐,也非常感谢您对客房床垫的建议,我们已经和客房部反馈您的建议,再次感谢您的点评,期待您的再次光临。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
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很好的亲子体验

By

February 26, 2015

platinumelite

环境优美。房间景色也不错,也收到了欢迎水果和点心。
很好的亲子体验,早餐的礼物和卡通人物,室外滑梯和电动小汽车,室内的海洋球和画画,喂鱼喂鸭子都很受小朋友欢迎。
只是行政酒廊和泳池离三号楼稍远了点,但是三号楼离早餐近。酒店占地面积大,也是没办法的。

Posted by HotelStaff
February 27, 2015
尊敬的贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并与我们分享您的开心假期,我们会继续努力为家庭旅行增加快乐。酒店面积很大,下次您再来的时候您可以预约礼宾高尔夫车接送往返于健身中心和接待大堂,当然天鹅湖边上风景秀丽,如果您喜欢可以多走几步当作散步游园也好,穿过风景就到健身中心了。再次感谢您的点评,期待下次能继续为您提供贴心服务。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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环境一流

By

February 26, 2015

club

环境好,临湖风光一流,对面天鹅栖戏脆啼声声,,湖边花红柳绿。
房间整洁,宽大。卫生间宽敞。
餐厅装潢大气有范。

Posted by HotelStaff
February 27, 2015
尊敬的yap1234 贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并与我们分享您的入住体验,也谢谢您给我们这样诗情画意的赞美, 再次感谢您的点评,期待下次能继续为您提供贴心服务。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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床铺舒适,服务一流。

By

February 26, 2015

platinumelite

春节期间入住了三天,周边没有啥餐饮选择,在酒店吃了好几顿饭, 总体感觉菜单有些单薄, 三天吃过基本没啥可点了, 晚餐的客人很多,酒店有些应付不暇但是服务员的态度始终保持得很好,很敬业.
建议餐饮部和客房部保持密切联系, 以做好充分的物料准备, 第一天晚上有客人点单后一直没有出菜.
早餐及时开放第二餐厅, 选择很多.
床铺不软不硬非常适合, 窗帘遮光度很好.
总体来说一次非常不错的春节度假体验,可以天气不好无法周围好好散步.

Posted by HotelStaff
February 27, 2015
尊敬的joan617 贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并与我们分享您的入住体验,很荣幸也很高兴酒店的环境、客房以及服务给您留下了较舒适和满意的好感, 餐饮的建议我们已经反馈给餐饮部和行政管理层,再次感谢您的建议,我们会继续努力不断改进,期待在春暖花开的好时候再次与您相遇在世外桃源。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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