Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email: reservations@xanaduresort.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou xiaoshan international airport (HGH)

- Distance from hotel: 24.85 MI/ 40 KM l

- 场——唐新线——建设四路——左转上风情大道——右转上湘湖路(东方文化园方向)或机场——杭州绕城南线——往临安,富阳,南京,黄山方向—过萧山南出口—义桥闻堰下高速(出收费站右转行驶3公里左右)—湘湖路右转(杭州乐园、湘湖景区方向500米)

Train
Hangzhou Train Station

- Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou

Subway

No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

- 15 mintins

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
Quick Information

Hotel Offers

There are no hotel packages available for your requested travel criteria
Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 142 reviews
84%
Recommend This Property
Read All Reviews

Ratings Breakdown

142reviews

  • 5 Stars
    82
  • 4 Stars
    42
  • 3 Stars
    5
  • 2 Stars
    8
  • 1 Stars
    5

环境优美

By

mai 13, 2015

club

非常好的酒店,环境优美,还有天鹅鸳鸯,健身房业不错,游泳池有儿童池0.7M,还有来回地铁站的班车。早餐还可以改善的更好一些。

Read More
Read Less

环境堪称小世外桃源

By

mai 11, 2015

club

入住的时候时间长了一点,前台接待人员不够热情。中餐厅味道很好。交通不是很方便,附近基本上没有什么地方可以走动,就在酒店里面活动应该没有问题。

Posted by HotelStaff
mai 12, 2015
尊敬的Jane , 感谢您选择和入住杭州世外桃源皇冠假日酒店,并给我们餐饮好评同时给我们前台服务的意见和批评,无论是办理入住时间过长还是态度印象我们都会去检讨,在这里向您表示歉意。酒店附近旅游景点也不少,比如湘湖风景区,极地海洋公园,跨湖桥博物馆,千年古刹莲花寺,钱塘江等,欢迎您下次再来世外桃源,我们一定会进步做好导游介绍工作,希望给您提供更满意的旅行。再次感谢您的反馈。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
Read More
Read Less

环境优美 工作人员热情周到

By

mai 07, 2015

club

酒店环境优美,工作人员服务热情周到,早餐品种多,室内泳池够大,同时配备娃娃池,应该是距离上海最近,性价比最高的度假型酒店。

Posted by HotelStaff
mai 08, 2015
尊敬的sweet_gordon贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并和我们分享您的入住体验,很高兴能得到您对服务、环境的大力肯定和推荐,也很荣幸能与您一起度过满意的假期,确实从上海来世外桃源还是挺方便的,自驾离高速口就10分钟车程,天鹅湖也是世外桃源的亮点之一,除了儿童泳池,小孩玩的项目的也很多,期待您的再次光临。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
Read More
Read Less

总体不错,客房环境待提高

By

mai 07, 2015

club

总体环境不错,特别是就餐和室外环境,但客房的环境略显陈旧。灯光较为灰暗。部分设施有些陈旧,此外,部分小用品未能提供(针线包和指甲钳等小物件),急需使用时无处寻觅。

Posted by HotelStaff
mai 08, 2015
尊敬的laosun1010 贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并对酒店环境给予大大的肯定和赞美,希望世外桃源般的环境能为您旅途增加一些愉悦的心情,您提到的硬件问题我们也清楚认识到自己需要改进,也正在一步一步改善,希望能得到您的理解。同时您提到的针线包按标准是该放在卫生间的抽屉里,不知道是不是服务员疏漏了,我们会加强监管检查,不好意思在您需要的时候让您觉得无助,相信我们随时都准备着为您提供帮助,您可以致电宾客服务中心,希望下次能为您提供更加满意的服务和体验。再次感谢您的分享。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
Read More
Read Less