Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email: reservations@xanaduresort.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou xiaoshan international airport (HGH)

- Distance from hotel: 24.85 MI/ 40 KM l

- 场——唐新线——建设四路——左转上风情大道——右转上湘湖路(东方文化园方向)或机场——杭州绕城南线——往临安,富阳,南京,黄山方向—过萧山南出口—义桥闻堰下高速(出收费站右转行驶3公里左右)—湘湖路右转(杭州乐园、湘湖景区方向500米)

Train
Hangzhou Train Station

- Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou

Subway

No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
Quick Information

Hotel Offers

There are no hotel packages available for your requested travel criteria
Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 68 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

68reviews

  • 5 Stars
    41
  • 4 Stars
    17
  • 3 Stars
    2
  • 2 Stars
    4
  • 1 Stars
    4

环境不错,适合居家亲子游

By

2014 十月 20

机场过去,还算方便,路途有点远,好在有高速,40分钟可达。环境真心不错,窗外就是湖,楼下就是亭台,还有些滑梯,秋千什么的,小孩子肯定喜欢。 问了前台,泳池有小孩专用的池子,这个不错,可惜没时间去体验下。

度假酒店是不是都这样,楼是不高,面积老大。吃个早饭走过去要5分钟吧,我感觉挺久。要赶时间的话还是多走几分钟为好。出租车貌似不好叫,不过门口有排队的,我还算幸运,出门就打到。

环境噪声没有,相当安静。睡得很好。就是我睡得那个床铺有点斜,虽然不影响休息,但酒店应该可以做的更好。

总的讲,居家休闲游推荐好去处

Read More
Read Less

床铺舒适,服务一流。

By

2014 十月 19

club

环境好,很幽静,床铺舒适,服务一流。非常好
环境好,很幽静,床铺舒适,服务一流。非常好
环境好,很幽静,床铺舒适,服务一流。非常好

Posted byHotelStaff
2014 十月 23
亲爱的安妮, 感谢您选择和入住杭州世外桃源皇冠假日酒店并给予我们好评和肯定,我们很高兴也很荣幸能陪您一起度过一次愉快的旅行,欢迎您再来杭州,期待我们再一次在美丽的世外桃源相遇,我们会继续为您提供舒心满意的服务。再次感谢您的点评。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
Read More
Read Less

Good place to relax

By

2014 十月 16

I came to the hotel to have a short break from my travel and just relax, I was very pleasantly surprised to find such a nice environment. Very good service, good food easy to get to the local down town area. I will go there again to recharge.

Posted byHotelStaff
2014 十月 22
Dear LinBo01 Thank you for taking the time to share your feed back regarding your recent stay with us at Crowne Plaza Hangzhou Xanadu Resort.We are very glad to know that our staff and service helped in making your visit enjoyable. .Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Betty Fang Marcom Manager Crowne Plaza Hangzhou Xanadu Resort
Read More
Read Less

比较差的度假酒店

By

2014 十月 16

platinumelite

大堂找不到,绕了一圈才发现,没有明显标志指向前台。通往房间的走廊,一股味道,很不舒服。酒店整体装修很差。性价比不高。服务员培训不够到位。

Posted byHotelStaff
2014 十月 20
尊敬的heargone贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并和我们反馈您的建议和感受。我们很抱歉此次入住体验没有满足您的期望,也很遗憾给您留下不好的印象。作为度假酒店,面积确实不小,所以您提及的导向问题也是我们很关注的问题,谢谢您的提醒,酒店在入口、大堂和会议区也安装了导向,让您辛苦费时间找大堂我们在这里表示歉意,我们也会加强员工及保安指引工作。走廊气味的问题我们也和房务部反馈并做跟进。还有您提及的软件问题-员工的服务是我们十分重视的,如果您愿意请将具体问题或者您的联系方式邮件至am@xanaduresort.cn,我们的宾客关系经理会与您取得联系,再次感谢您点评和建议。希望还有机会能与您相遇在杭州世外桃源皇冠假日酒店。 诚挚敬意,Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
Read More
Read Less