Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hangzhou xiaoshan international airport (HGH)

- Distance from hotel: 24.85 MI/ 40 KM l

- 场——唐新线——建设四路——左转上风情大道——右转上湘湖路(东方文化园方向)或机场——杭州绕城南线——往临安,富阳,南京,黄山方向—过萧山南出口—义桥闻堰下高速(出收费站右转行驶3公里左右)—湘湖路右转(杭州乐园、湘湖景区方向500米)

Hangzhou Train Station

- Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou


No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

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Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 135 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

China on the run


April 25, 2015


I found the ambience and service of thhis hotel magnificent and my Partner was overwhelmed with it too.

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April 23, 2015



Posted by HotelStaff
April 24, 2015
尊敬的水果篮子贵宾, 感谢您选择入住杭州世外桃源皇冠假日酒店,很荣幸能得到您对酒店的认可,您提及的酒廊的意见我们已经和管理层汇报,我们会努力做的更好。酒店毗邻湘湖景区、杭州乐园、极地海洋公园等适合家庭出游的景区,酒店更贴心推出了亲子房等特色家庭式服务,为您和您的宝贝打造欢乐童年时光。感谢您的点评,期待下次能继续为您提供贴心服务。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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April 20, 2015



Posted by HotelStaff
April 21, 2015
尊敬的kevinnbcn 贵宾, 感谢您选择入住杭州世外桃源皇冠假日酒店,很荣幸能得到您对酒店的认可,我们会努力做的更好。酒店位于风情园区,自拥天鹅湖,同时毗邻湘湖景区、杭州乐园、极地海洋公园等适合周末出游的景区,期待在不久的将来能与您再次相逢在世外桃源。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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April 17, 2015


One of the best hotels I have ever stayed at!!! Excellent value and quality. The hotel was LOVELY and the staff extremely helpful. Ps the food is excellent!

Thank you for a wonderful stay!! will recommend to friends and family!

Posted by HotelStaff
April 17, 2015
Dear CSP33 , Thank you for taking the time to share your feed back regarding your recent stay with us at Crowne Plaza Hangzhou Xanadu Resort.We are very glad to know that our staff and service helped in making your visit enjoyable.Thank you again for your feedback and recommendation and we look forward to welcoming you back in the near future. Thank you! Sincerely, Betty Fang Marcom Manager Crowne Plaza Hangzhou Xanadu Resort
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