Crowne Plaza West Hanoi

Hotel Front Desk: 84-4-62706688

Hotel Fax: 84-4-62706666

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Noi Bai International Airport (HAN)

- Distance from hotel: 18.02 MI/ 29 KM South West l

- Take airport highway to hanoi city centre. After crossing Red River Bridge, take right turn to enter to Le Duc Tho street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Spacious car parking space in basement 1 and basement 2

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Hotel Highlights

Book one of our Suites or Club Rooms to enjoy personalized service in the heart of Hanoi, that includes access to our Club Lounge, where complimentary drinks and snacks are served throughout the day. Book now in advance and receive free upgrade, free breakfast, free Internet and late check out until 4:00PM.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 138 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable and Friendly Service


May 03, 2015


Very friendly support staff. Good conditions of the common areas. Comfortable beds.

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April 27, 2015


クラブラウンジとグランドレストランのスタッフは皆フレンドリーで私が暇そうにしていると、話しかけてきてくれる。 長期出張でも心が安らぎます。

Posted by HotelStaff
April 29, 2015
親愛なるdaisuki、 あなたの最近の滞在のためのクラウンプラザウエストハノイを選択し、あなたの貴重な時間が、この素敵なレビューを投稿していただきありがとうございます。 私たちは、あなたが私達とのあなたの経験を楽しんでいることを、あなたが素晴らしい滞在を持っていたように喜んでいる。我々は最高のサービスを全てのお客様に配信されるように努力していきます。 私たちは、最も早い時に戻ってあなたを歓迎するために願っています! 宜しくお願いします、 Jasmin Kohlbrecher Executive Assistant Manager
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Comfortable Bed


April 20, 2015


- I was treated as VIP upon my check-in to the hotel.

- the hotel staff is polite and the receptionist (she) who took care of my check-in given me a wonderful experience.

- the bed

Posted by HotelStaff
April 29, 2015
Dear Sean TWL, Thank you very much for taking your valuable time to write us a great review. We are glad to read that you have enjoyed your stay with us and you were delighted by our beautiful hotel and our friendly staff. We will continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. We look forward to another opportunity to host you at our Crowne Plaza West Hanoi. Sincerely, Jasmin Kohlbrecher Executive Assistant Manager
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Poor WiFi Access


April 20, 2015

Poor WiFi Access. sometimes the connection was cut while connected.

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