Crowne Plaza Wakkanai

Hotel Front Desk: 81-162-238111

Hotel Fax: 81-162-238112

Hotel Email:

Check In: 1:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Wakkanai Airport (WKJ)
Wakkanai Station

- Distance from hotel: 0.14 MI/ 0.23 KM South

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- Car Parking Available

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 4 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Service and Comfortable Bed


28. Dezember 2014


Excellent Excellence. Only set back is language. Front Desk staff does not understand when i wanted to register my membership number.

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Very cool service.............


18. September 2014

Very surprise that most the staff could not speak fluent English.

We could hardly find any smile, warm welcome from this hotel unlike other places in Japan.

In fact, language ability was not the main issue, gesture can always help a lot, what we think whether the service truly rendered by heart was the most important point.

Posted byCustomerCare
28. September 2014
Dear Gutentag99, We appreciate your feedback and thank you for being an IHG Rewards Club Gold Elite Member. While we are glad that you have rated our room accommodations to be high, we'd like to take this opportunity to apologize if the level of service received from the hotel staff was below par. Please be assured that your feedback has been noted and will be addressed with our team to consider for improvements needed. Sincerely, Pam G Case Manager IHGCare
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Comfortable and convenient hotel in Wakkanai


27. Juli 2014

The location is very convenient (within walking distance from the railway station and the ferry terminal). Hotel's parking space is limited, but across a street is a large car park owned by the city (and it's free of charge).
The facilities are not the newest ones, but maintained in good conditions.
Bathroom was smaller than those at hotels in other countries, but still larger than those at Japanese business hotels.
Air conditioning was okay and could be controlled as I wish, and the bed was comfortable. Slippers are provided. Items in mini-bar are reasonably priced.
WiFi in the room had no problem. The problem to me was the number of power outlets (only 2 or so at the work desk, and none around beds).
The breakfast buffet was a little expensive, but the variety of food was very good. Many Japanese selections (including some sashimi) as well as western choices (bread, cereals, salads, yogurt, etc).
I had a very good experience at this hotel and can recommend this hotel to anyone visiting Wakkanai.

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餐廳服務人員, 訓練有待提升


02. Juli 2014

早餐自助餐廳的服務員, 並未將客人食用完畢之餐盤收走, 任令客人將用畢之餐盤堆疊, 不但影響觀瞻, 也降低用餐品質, 希望能改進.

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