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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 193 reviews
88%
Recommend This Property

Ratings Breakdown

193reviews

  • 5 Stars
    103
  • 4 Stars
    59
  • 3 Stars
    18
  • 2 Stars
    7
  • 1 Stars
    6

Dilip Rai

By

July 05, 2016

club

It was a nice experience of stay at the Kathmandu Soaltee.

Posted byHotelStaff
July 08, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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Awesome Hospitality

By

July 02, 2016

Amazing stay because of the extremely helpful and caring staff in all departments, be it front desk/duty manager/room reservation manager/house keeping and the F

Posted byHotelStaff
July 03, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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Personal Needs

By

June 29, 2016

club

The staff had showed outstanding assistance and response to my personal needs in terms of amnesties, information, transport arrangement, extra room facilities except for the price is on the higher side for Kathmandu.

Posted byHotelStaff
July 03, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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Stepping back in time

By

June 28, 2016

This hotel needs an update. It was designed and built about 50 years ago and when you step into the hotel you feel as if you are stepping back in time.

Posted byHotelStaff
July 01, 2016
Dear Guest, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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Could have been better ,rest details in the survey

By

June 28, 2016

club

Could have been better ,rest details in the survey

Posted byHotelStaff
July 01, 2016
Dear Guest, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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Great environment and supporitve staffs

By

June 28, 2016

This is my second stay in the Hotel. Overall expreince is good. I like the way they take care of my food ( Early morning Meal - Sahri) as I was Fasting.

I would suggest to ensure at Least Two Special Meal for the Muslims who are Fasting during Ramadan:
- Early morning Meal
- Early Evening Meal ( Iftar )

Service of staffs are welcoming and I liked that.

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Complete Stay

By

June 26, 2016

club

The complete stay and ambience and staff attendance towards each individual was really excellent.

Posted byHotelStaff
June 29, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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GREAT CROWNE PLAZA EXPERIENCE

By

June 25, 2016

club

Stay at Soaltees was very good as usual.The choice of restaurants is plenty and value for money too.
Swimming pool is very neat and clean as per the standards.
The staff at Soaltees is very courteous,helpful and professional too.

Posted byHotelStaff
June 28, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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周遭價格最貴,服務一般

By

June 21, 2016

club

性價比低,服務一般,環境不錯,設施老化,標間床太小,價格與設施服務不成比例。人員態度還算殷勤,但效率較低,溝通費勁。wifi斷斷續續,午餐及晚餐食物單調,不夠多元。早餐尚可。

Posted byHotelStaff
June 26, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. First of all please accept my sincere apology for the discomfort caused to you during the stay. I can understand the situation wherein apologies are not convincing. I am also glad that you feel like sharing the negative experience along with the positive feedback with regards to our breakfast buffet we offer to our guests in the premises of our hotel. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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отличное обслуживание

By

June 20, 2016

club

Понравилось обслуживание и высококлассная работа персонала и его менеджеров

Хотелось бы более разнообразить завтрак, в том числе, за счет менее острых бдюд

Posted byHotelStaff
June 26, 2016
Dear Guest, Greetings of the day ! I am glad to know that our guests are leaving our hotel with memorable experience and want to come back again to stay with us. I also appreciate the gesture of taking out time for sharing the constructive feedback with us. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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Nice hotel, uncomfortable beds

By

June 14, 2016

The Crowne Plaza Kathmandu is a lovely hotel with good service.

However although we are Elite members we were not upgraded and the three beds in our room were single beds, most unfortunate and uncomfortable for the three of us.

Posted byHotelStaff
June 19, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. First of all please accept my sincere apology for the discomfort caused to you during the stay. I can understand the situation wherein apologies are not convincing. I am also glad that you feel like sharing the negative experience along with the positive feedback with regards to the landscape greens and the relaxing atmosphere we offer to our guests in the premises of our hotel. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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Excellent stay

By

June 13, 2016

club

very good services, business and dining possibilities.

Posted byHotelStaff
June 19, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
Posted byHotelStaff
June 19, 2016
Dear Guest, We appreciate that you took the time to share your comments following your recent stay here at the Soaltee Crowne Plaza Kathmandu. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. We look forward to welcoming you back very soon and hope that you will provide us with another opportunity to deliver the Soaltee Crowne Plaza Experience. Warm Regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee
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