Crowne Plaza Detroit- Novi

Hotel Front Desk: 1-248-3485000

Hotel Fax: 1-248-3485060

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 30 MI/ 48.28 KM South East l

- MERGE ONTO I-94 WEST TOWARD CHICAGO MERGE ONTO I-275 NORTH VIA EXIT NUMBER 194 TOWARD FLINT MERGE ONTO I-96 WEST VIA EXIT ON THE LEFT TOWARD LANSING TAKE THE EXIT NUMBER 162 TOWARD NOVI/WALLED LAKE

Train
Amtrak

- Distance from hotel: 13 MI/ 20.92 KM South West

- Left on Novi Rd. Right on Orchard Lake I-696 West Merge onto I-96 West Exit 162 Walled Lake / Novi Five lane exit, stay in center lane through green light at top of ramp, stay on service drive to hotel entrance on right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking Lot

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Hotel Highlights

Whether you're heading to a business meeting or going shopping at Twelve Oaks Mall, we can get you to your destination. Our hotel in Novi, MI provides a free area shuttle within a three-mile radius.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 177 reviews
77%
Recommend This Property
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Ratings Breakdown

177reviews

  • 5 Stars
    88
  • 4 Stars
    36
  • 3 Stars
    23
  • 2 Stars
    19
  • 1 Stars
    11

Clean and Welcoming

By

December 11, 2014

The staff, the ambiance, and cleanliness of the Crowne were welcoming and comfortable. The amenities were plentiful for the price we paid. TV reception was poor and the small European style pillows were uncomfortable. They were new and poufy, but small. The whole hotel did NOT smell of chlorine despite having an open pool area near the lobby. We would return here if visiting this area again.

Posted byHotelStaff
December 15, 2014
Dear LASCH, Thank you for taking the time to review our property. I am happy you found our hotel to be welcoming and comfortable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the TV reception and pillows. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. Thank you again for taking the time to review your recent stay, and we look forward to your return
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Not worth the 20,000 points

By

December 08, 2014

platinumelite

A little hesitant to be a complainer, but we saved up a lot of points to spend for a night out, and while we can handle the occasional set-back, we just had trouble with too many things on this trip. Heat didn't work, TV had limited channels, advertised movie service on remote control was cancelled long ago according to front desk, shuttle was late picking us up from mall, and breakfast was cold and disappointing.

Posted byHotelStaff
December 11, 2014
Dear jimworkshardtoo, Thank you for taking the time to review your most recent stay at the Crowne Plaza Hotel in Novi. I am very sorry to hear that we fell below your expectations on many aspects including the TV channels, guest room heater and shuttle service. We appreciate your feedback and will use it to improve our services and amenities. We apologize that we did not meet your expectations in all areas of your stay.
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Great location

By

December 05, 2014

Clean room ,Helpful staff and great location would recommend the stay

Posted byHotelStaff
December 08, 2014
Dear psufan10, Thank you for taking the time to leave a review regarding your past stay at the Crowne Plaza Hotel in Novi. We appreciate your feedback and look forward to the opportunity to have you return to the Crowne Plaza Novi in the future.
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Great Stay!!

By

December 03, 2014

The Best Staff and the Property is Excellent!! I had a great Thanksgiving weekend, felt like home!

Posted byHotelStaff
December 08, 2014
Dear JD Payne, Thank you for your comments regarding your most recent stay at the Crowne Plaza hotel in Novi, MI. We will share your positive feedback with our staff and look forward to the opportunity to have you return to the Crowne Plaza Novi in the future.
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