Crowne Plaza XALAPA

Hotel Front Desk: 52-228-8423400

Hotel Fax: 52-228-8423416

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Jalapa Airport (JAL)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- Take Lazaro Cardenas Ave same way to Mexico City at he end of Lazaro Cardenas Ave turn to your letf on Ruiz Cortines Ave, the hotel is located two blocks from SEFIPLAN and next to Comercial Mexicana.

Heriberto Jara Corona Airport (VER)

- Distance from hotel: 75 MI/ 120.7 KM North West l

- Take take Free Way 140 to Xalapa take Lazaro Cardenas Ave. continuos at the end of this ave. turn to your left on Ruiz Cortines Ave continuos for three blocks, The hotel is located on your left side.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Parking is managed by the Hotel, it is free for guests staying, and customers who eat in restaurant

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Hotel Highlights

The only five-star hotel in the city, we are the best choice among hotels in Xalapa. Guests enjoy quality features like free high-speed wireless Internet access and the Crowne Plaza Sleep Advantage® program.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 29 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

comfortable and relaxing


2014 九月 26


Overall everything I like ... Just exchange the color of the walls. I do not like the yellow color, looks dated.
Thank you. greetings

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Comfortable bed and great service


2014 九月 24

great stay in mexico, xalapa. in a great hotel with very attentive personnel
the rooms were great and the amenities too

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2014 九月 18

The staff was great. No problems with anyone. the beds were way too hard. Four of my company were staying there and they all had issues with the beds

Posted byCustomerCare
2014 九月 27
Dear hfyfyfuyf, Thank you for being an IHG Rewards Club Gold member and for leaving us a feedback. We certainly appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. We would also like to apologize for any inconvenience the room conditions may have caused you. Rest assured that the issues you have raised about the beds have been documented and will be forwarded to the appropriate departments for necessary actions. Once again, thank you for staying and we all hope to have an opportunity to serve you again on your next future visit. Sincerely, Janice A Case Manager IHGCare
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Un feliz cumpleaños


2014 九月 15


Creíamos que el concepto del hotel Crowne Plaza tenía perfil más para gente de negocios; sin embargo para el cumpleaños de mi hijo de 6 años decidimos escaparnos de la rutina y pasar el día como celebración y fue una excelente decisión: descansamos, disfrutamos de la tranquilidad y ambiente de sus instalaciones, jugamos y platicamos mucho y comimos delicioso. Esperamos volver muy pronto.

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