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Rated 3.7 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Great Staff! Our family met for our annual Christmas Get-Together. We had a large block of rooms. The staff was wonderful in setting up the block of rooms and putting us all together poolside. We had a wonderful stay. The staff was friendly and put up with a lot of noise from our big crowd. I lost a piece of my new silverware (it accidentally got thrown away) and Cindy (staff) helped me go through the trash to find it. WOW! Above and Beyond Cindy. You are such a sweet person. I hope you get a raise! Seth kept us in coffee. The front staff girls were wonderful too. And Mario was great in setting up the block of rooms for us. Thank you so much Mario! All in all you made our stay PERFECT! THANK YOU ALL SO MUCH! 16 December 2014
Rated 3.0 out of 5.0 by $99 dollar room Good location at the airport. Great service but room need a little help. 16 December 2014
Rated 2.0 out of 5.0 by Not Very Impressed I wasn't offered my bonus points for being a platinum IHG rewards member. The room was older, and wasn't very clean. My pillows cases hadn't be changed and there were little dark hairs on them. Little bitty pillows on a king size bed...not that i used the pillows anyway. It wasn't somewhere I would want to stay again. 13 December 2014
Rated 5.0 out of 5.0 by Fresno Airport I love the staff of this hotel. Corey, Codi, Deion, Jordan, Ashley, and anyone else I missed, are all great. Great value. I generally stay here, when in Fresno. A milder blend of coffee, needs to be offered in the restaurant and lobby. Yuck, I use no sweetener in my coffee, but use 3 equals in that coffee. Rooms need more plugs, or a power strip, as there are not enough plugs, in all rooms. Menu, while minimal, is good. Have never ordered anything, I didn't like. Housekeepers, are sometimes inconsistent restocking coffee and condiments, if staying multiple nights. 04 December 2014
Rated 5.0 out of 5.0 by shuttle serivice On returning I called for shuttle to return me to motel and was told the shuttle was not in service. I am 78 and had two suitcases. It had rained all day and since I had to walk with these two suitcases I was fortunate there was a break in the rain. No alternative service was offered. It was about 4:30pm and getting close to sunset. I did not have local family/friends able to assist me and I assumed shuttle would be available. It was an uncomfortable end to my Holiday Inn experience. 04 December 2014
Rated 4.0 out of 5.0 by Nice indoor pool We booked this room for the indoor pool and Jacuzzi area. The pool was great and the Grandkids enjoyed the swimming. The Jacuzzi was out of order but over all our stay was very nice 03 December 2014
Rated 4.0 out of 5.0 by November 2014 Stay Facility was clean but slightly dated. Restaurant area was very cold during the meal, actually chilling the food before I could eat it. The staff were friendly and competent. 30 November 2014
Rated 3.0 out of 5.0 by Great people, but lacks a little The staff was 100% friendly and nice. I must have run into at least 10 employees and each and every one was very helpful and friendly. Management is doing the right thing here - don't change that! The pillows were tiny and "strange", the blow dryer had to be replaced (and it was), the shower was not hot enough in the morning. Nice looking pool and water feature! 26 November 2014
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