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Rated 3.6 out of 5 by 292 reviewers.
Rated 4.0 out of 5.0 Convenient access to Fresno airport, but needs an update The Fresno-Airport property was once new and shiny, and is still in good shape, but is showing signs of age. For a business traveller this is a fine Base of Operations for travel in the area. The hotel staff seemed distracted (and a bit overwhelmed) by the foreign tourist buses they had booked the week I stayed there, PLUS all the firefighters who had flown in to fight the wildfires, but all staff on duty were pleasant and helpful. No real complaints, other than the fact that it took two days and three separate requests to finally get a coffeemaker in my room. August 2, 2015
Rated 5.0 out of 5.0 by great hotel No elevator to the second floor otherwise it is a great hotel near the airport. July 31, 2015
Rated 5.0 out of 5.0 by Good service Staff was friendly and helpful, room was clean and comfortable, breakfast was delicious and service was great July 31, 2015
Rated 5.0 out of 5.0 by Friendly Service Friendly, quick service. Clean room. Need to improve staff for dinner service. July 31, 2015
Rated 4.0 out of 5.0 by Fresno Airport This hotel is very convenient to airport. The staff was fantastic, responsive, helpful and very friendly . I gave them an excellent rating except when we returned from the airport we called to have the shuttle pick us up. After waiting 15 minutes we called back and they said the shuttle driver was at lunch and hadn't gotten back. It would have been nice to have been told that when we called the first time. Fortunately we realized it was an easy walk across the street and had roller bags. The only other complaint the towels were very old and almost like using rough paper towels. Except for those two minor problems the staff was over the top friendly and helpful. July 27, 2015
Rated 4.0 out of 5.0 by Love the swimming pool ...and the waterfall. It's the reason we chose the hotel. Great to have a nice big indoor pool on a hot day. July 22, 2015
Rated 1.0 out of 5.0 by Never Again! Loud hallways, roaches crawling around room. Not ideal for a person who is 7 months pregnant. July 21, 2015
Rated 5.0 out of 5.0 by Thanks to the manager Thanks to the manager, and she has been very kind. July 20, 2015
  • 2015-08-04T11:21:09.715-05:00
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