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Rated 4.2 out of 5 by 102 reviewers.
Rated 4.0 out of 5.0 by The best 3 nights sleep I ever had. My husband and I were in town August 1-3 for a convention that was taking place in Landover. I have to say, I want to have one of their beds and pillows for my own! I never slept so good in my life. The shower had great water pressure. The room was very clean. The staff were so polite and friendly. We heard no outside noise. It is in a great location. There was a restaurant right next door, so it was very convenient for us to just eat there so we didn't have to travel far. The food was excellent. I almost didn't want to leave. The only issue we had was that our room door had trouble closing. We had to lift the door up slightly to close and lock it. And their was no refrigerator or microwave in the room. Otherwise, I would love to stay there again in the future. 19 August 2014
Rated 4.0 out of 5.0 by Clean room I was disappointed that the television lineup did not include the local sports network (MASN). However, the room was clean and comfortable. 15 August 2014
Rated 5.0 out of 5.0 by Happy Traveler I really did appreciate how the staff was ready and eager to assist at arrival. The 2 gentlemen Dre and Clayton provided good customer services and even asked "how was my day when I returned"? When I first checked in for my 3 night stay, I noticed there was a mistake that I suppose to change from non-smoking to a smoking room. However the front desk assure me to just call anytime after 7 am and someone would gladly assist me. I arrived the next morning to the front desk and I have another friendly person Natalie assist me. I was able to keep my non-smoking room and not change rooms. Plus she also advised me to stop by when I return that evening to get my room key readjusted. However the breakfast is a different story. The first morning (08/01/14) complimentary breakfast was TERRIBLE. Not a good selection for someone who is a diabetic. 07 August 2014
Rated 5.0 out of 5.0 by Great Place To Stay Great Value wth exceptional Customer Service . I have clients that visit the area. always use this property for all of my meetings. Every now and then I also use it as a getaway for myself 07 August 2014
Rated 4.0 out of 5.0 by Nice and helpfull staff. good food. Very clean and comfortable Pillows and beds very nice. Rooms were clean and kept clean during our stay. Gym was small but very nice. Pool was small but nice. Great breakfast. Staff very polite and helpful. Biggest issue was not enough luggage carts to accommidate all the guests upon arrival. Staff was helpful by making many trips to carry my luggage to the room. 07 August 2014
Rated 5.0 out of 5.0 by friendly staff the staff were very friendly. i would stay here again most definitely !! most places the staff could care less but not here every one had a smile and wanted to help. 07 August 2014
Rated 5.0 out of 5.0 by Friendly helpful staff The staff was exceptionally welcoming. I love the express check out! 06 August 2014
Rated 4.0 out of 5.0 by older facility, but clean and maintained Check-in was a bit disorganized and I did not get my bonus point offer. Followed instructions to my room (past the pool) and could not find it, wandering around until I found out that it was an outside access from a maintenance person (past the pool, through the fire exit and down the steps). Front desk - Boo! Told that Outback closed at 10pm, nope 11pm on Friday. Front desk - another Boo! Never found the Saturday morning breakfast (I found a convention buffet, but not for guests). THIRD BOO! Had to purchase a cup of coffee $2.50 in the lobby - Not at a Holiday Inn! Check-out went better and the nice young lady got my points for me - YEAH. The room was clean and the furniture was fine except for no fridge. It was one night and the price was right for the DC area. I got a smoking room - BONUS! With a large indoor pool area it's probably great for a family visiting the Washington area. 06 August 2014
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