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Rated 4.1 out of 5 by 318 reviewers.
Rated 5.0 out of 5.0 by A relaxing night before a flight A great place to stay if you are flying from Heathrow the following day. Staff are friendly and the rooms are comfortable and surprisingly quiet given the runway is only the other side of the road. The buffet breakfast is good value and check in / out couldn't be easier. Remember to factor in the car parking charge - it's not free. Overall I recommend it. 28 February 2014
Rated 5.0 out of 5.0 by Yet again, great service! I'm a regular guest at the Ariel and know that I'm going to get a good welcome and have a pleasant stay. The reception staff are very friendly and welcoming - when they ask how your day has been, they really do care. A nice cold glass of white wine at check-in (as a Platinum Elite member) is always a bonus :) The rooms overlooking the airport are fantastic - I've not stayed at another airport hotel with such great views. The noise levels are a minimum thanks to the window design used. The only downside I ever experience is with room service. I often ask for a pint of a drink and end up getting a half pint. It's quickly resolved though. Also, there is a member of the F&B team who has (what I think is) a speech impediment which can make food ordering somewhat difficult - so you need a little patience ;) Overall though, a great stay and I look forward to my next stay. 28 February 2014
Rated 5.0 out of 5.0 by ANOTHER NIGHT AT THE ARIEL As a regular guest I value the welcome I get when I stay at the Ariel. It represents good value for money and its staff are excellent. 27 February 2014
Rated 5.0 out of 5.0 by Good overnight stop at Heathrow My wife and I stayed overnight on our return from Australia. We had a good night's sleep, an excellent breakfast in the morning. and were ready for the drive home. We have stayed at the Holiday Inn Ariel many times before and have noticed the recent improvements. It probably is the best value for a comfortable night before or after a flight from Heathrow.. Staff are very friendly and helpful. 26 February 2014
Rated 5.0 out of 5.0 by Airport stay I stayed at the holiday inn as I had an early flight and wasn't able to get the tube to the airport in the morning so I decided to see if a hotel would be cheaper than a taxi in the morning. I got a really good last min deal and saved about £40 and I'm so glad Did. The airport shuttle was £4 and easy and the room was clean, bathroom was well equipt,great shower pressure :) was overall a great stress free night in London before a long flight. 26 February 2014
Rated 5.0 out of 5.0 by A nice experience for travelers This hotel site is well kept and comfortable. The staff is very friendly. The only surprise I had was that base Priority Club Members did not receive free WiFi. At other locations in England they did give us the free WiFi. It is good to be rewarded for the loyalty in both directions. 24 February 2014
Rated 5.0 out of 5.0 by Very nice welcome After a long drive it was very nice to be met with a genuine smile by Jade behind the front desk. Jade, was genuine in her welcome, I also appreciated the upgraded room and the location far from the elevator. The room was clean and fully functional, my only criticism would be that the mattress was getting a little old. 21 February 2014
Rated 5.0 out of 5.0 by Unbeatable Value The Ariel can probably best be described as 'quirky' and it definitely has character. What it reliably does too is provide a well-located, safe-feeling, comfortable, quiet and extremely good-value overnight option at Heathrow. I'll continue to favour it as long as it offers that combination of features. 17 February 2014
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