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Rated 4.1 out of 5 by 556 reviewers.
Rated 5.0 out of 5.0 by Great staff We stayed one night to catch our flight back to LA. The hotel staff were friendly and accommodating. Nothing was too much trouble. The room was clean, the bed comfortable. We had a pleasant stay and would definitely recommend this hotel to others. 16 September 2014
Rated 4.0 out of 5.0 by Happy Restaurant Much improved restaurant with Specials providing the key. Attentive trained staff. 16 September 2014
Rated 5.0 out of 5.0 by Thank you, staff, location and rooms all excellent I stayed for one night as I was flying from Heathrow. It is very easy to find with lots of parking, staff were excellent, welcoming and helpful. As an IHG member I was upgraded to a very nice room. Very clean, lots of amenities and a very comfy bed. There is a regular shuttle to the airport, which takes 5 - 10 minutes depending on the terminal, so it is very easy to coordinate your travel arrangements. A good hotel, great staff and good recognition of their IHG members. 15 September 2014
Rated 4.0 out of 5.0 by Quit for an airport hotel We stayed on a Saturday night. For an airport hotel it was very quiet. No noise from the planes, no noise from the corridors with later arrivals or early leavers - perhaps this was due to the hotel putting a notice up requesting all visitors to be considerate to other users of the hotel - what a sensible idea! and it worked- well almost - I heard one loud voice talking in the corridor at about 06.00. Our room was clean and adequate . We had requested a quiet room and got one. We ate in the restaurant in the evening. This was a very pleasant experience. Good food and not expensive. 12 September 2014
Rated 5.0 out of 5.0 by great all round experience Although I only had one night accommodation I was extremely impressed by the service I received. Reception flawless and helpful. (7 pm 7th Sept). A super breakfast included in room charge. Bus right outside the door to airport. Highly recommended. 11 September 2014
Rated 5.0 out of 5.0 by great place to stay I will definately stay here again. We were leaving for Los Angeles in the AM and it was perfect for airport ease and great location to visit family as well 11 September 2014
Rated 5.0 out of 5.0 by Excellent stay at Heathrow Good place, looks clean and nice. Bar area attractive and restaurant adequate. Music outside the entrance door TOO loud, as the music in the toilet areas. 11 September 2014
Rated 3.0 out of 5.0 by pretty average Arrived late at night to find bar staff sprawled acrosd reception desk complaining loudly that they wanted to go to bed. Check in was quick and efficient. Room tiny but comfortable. Bar snack overpriced and bland.This place ok for just a few hours stopover. Hoppa bus takes forever - far better to get a taxi. 10 September 2014
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