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Rated 4.1 out of 5 by 912 reviewers.
Rated 5.0 out of 5.0 by Comfort On the move Loving, warm, friendly staff. I stay at this hotel regularly and have always found the strength is in their staff. Right from reception to room service to restaurant/bar, you will never miss a smile and over the mark customer service. Keep p the good work and great success August 3, 2015
Rated 4.0 out of 5.0 by I enjoy staying at the Hotel! I have now stayed 3-4 times and the staff are just so wonderful! I must commend especially JOSE, NICOLE, JADA, LORA, Helen, Peter at the Reception Desk ( Particular Kindness from Helen and Jose - they are just so pleasant, helpful and give attention at all times! ) In the Restaurant area - ANNA - such a pleasant and attentive Lady! On the Floor - Christina and Anna? just so hard working and quick to effect works! Bravo! Mr Philip Holland August 3, 2015
Rated 4.0 out of 5.0 by Comfortable Handy Airport hotel Staff were excellent, and recognition of Platinum Status was nice to experience as so many of IHG hotels fail in this! Hotel is handy to Heathrow, comfortable with all the required amenities and good internet access August 1, 2015
Rated 5.0 out of 5.0 by Excellent Stay I've stayed here a few times now prior to flying out of LHR and, as usual, this was another excellent stay. Everything from the staff, the cleanliness, the quality of sleep/food/drink was very good. August 1, 2015
Rated 5.0 out of 5.0 by Good hotel for one night sray Nothing to say - servise like it should be in Holiday Inn July 31, 2015
Rated 5.0 out of 5.0 by London visit Very nice exprience in Heathrow Ariel. Clean room and nice equipment. Room is a little small. Very nice service, everyone has a smiling face and good manner. I was lucky to be the guest of the day. Very happy to be a priority club member! July 31, 2015
Rated 5.0 out of 5.0 by Very helpful staff Reception staff very helpful upon check-in and restaurant staff also very cheerful. July 30, 2015
Rated 4.0 out of 5.0 by Horsley Generally satisfied 2 or 3 more items on the full menu would be suggested IHG Privilege should include free parking web site difficult to navigate to chosen hotel after making a confirmed booking July 30, 2015
  • 2015-08-04T10:47:28.017-05:00
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