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Rated 4.1 out of 5 by 827 reviewers.
Rated 5.0 out of 5.0 by Over all excellent experience. Rooms do not have micro wave or fridge to store food. Did not like this. May 20, 2015
Rated 4.0 out of 5.0 by Close to Airport This hotel is a Hotel Hoppa bus ride from Heathrow and offers some nice rooms. The restaurant was nice an offered an array of entrees at reasonable prices. The waitress seemed over worked but was very pleasant. We had an early departure from Heathrow and thought we would take the Hoppa bus back but the front desk person suggested a cab at the same price as the bus and it was far faster. I would highly recommend that. May 19, 2015
Rated 5.0 out of 5.0 by きびきびしたレストラン AM07:40のヒースロー空港チェックインをめざし,チェックアウトして06:00朝食レストランのオープンを待つ。無償のコーヒーがロビーにあり,��すりながら待つ。06:00丁度にオープンとなり,多数の客が入場。たった1名のフロアMgrのきびきびした接客対応(大きな荷物の置場の指示や席への案内等)にスムーズに客が流れ,食事が始まる。飲み物の案内も全く無駄がない。その後,客が増加してもスムーズな流れは変わらないように見えた。95点。ブフェ内容も必要十分で,質量ともに満足した。06:25の空港行バスに乗車でき,早めの到着で空港チェックインがスムーズに終了した。たまたまフランクフルト~中部空港間がプレミアム・エコノミーに無償アップグレードのおまけが付いた。 May 18, 2015
Rated 2.0 out of 5.0 by good staff put old 70s hotel small rooms, hard beds, air con did not work, give it a miss, plenty of options around Heathrow May 15, 2015
Rated 5.0 out of 5.0 by Very nice hotel, well worth staying at I was with a group staying at the hotel whilst we were attending at rugby match at nearby Twickenham. From the time I arrived to the time I left I had a very comfortable and peaceful stay, we all just had breakfast whilst staying and the food was excellent with a good choice of hot and cold food May 15, 2015
Rated 4.0 out of 5.0 by Improve Email Responses The Hotel is fine, BUT I emailed reception twice to request a Platinum upgrade, with out a response. Although they did actually do it. I was asked if I wanted 'welcome point or a free drink', I went for the points. They weren't awarded to my account, two emails later and one response to say we've passed it to reception to look into. Still no points awarded. They really need to work on the responses to emails... May 15, 2015
Rated 5.0 out of 5.0 by Very quiet and friendly staff This is hotel is a very good choice to stay overnight if you have an early flight from Heathrow Airport. May 14, 2015
Rated 4.0 out of 5.0 by great service Overall it was a good choice. The location was perfect for my short stay over the weekend. Reception staff very good pleasant and helpful so were restaurant staff who did a great job and my food was good. May 14, 2015
  • 2015-05-21T11:26:41.779-05:00
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