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Rated 3.7 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Little Gem in Long Beach Wow, I loved this hotel. When I pulled in to the lot, I was disappointed at 70's looking building. However, upon entering, I was pleasantly surprised at bright, cool space. The staff was super nice and check-in was a breeze. The lobby area feels like a very cool European hotel. Large flat screen tvs and many nice sitting areas to relax or work. Self-serve bending area has selection of good beers,wine and snacks. The hotel also has a full service restaurant/cafe with gourmet selection of food. The room was spacious, well decorated and very comfortable. Only complaint is the bathroom with timer light switch for the shower area. The sink area was too small but I think they had work with the older building's existing layout. I would highly recommend this hotel. I was there to just sleep so I didn't explore the area but, it's located not far from freeway exit and although the immediate neighhood didn't look great, it's very close to cool Long Beach harbor area. 19 August 2014
Rated 3.0 out of 5.0 by bed The bed was not only firm but hard with no padding. . . No cool! 19 August 2014
Rated 4.0 out of 5.0 by Downtown Long Beach Friendly, clean, awesome staff, available shuttle, loved the lounge area, large fitness room. Requesting this hotel for next business trip. 18 August 2014
Rated 2.0 out of 5.0 by Poor Front Desk Staff The front desk staff was not only rude at check in but it took me 15-20 mins to be helped when the hotel was full of staff and i was the ONLY guest checking in during this time...In the bar/lounge we sat there for another 20mins waiting for help until i finally got up and asked if we could be served and i was informed i had to get up from my table and order and get my own food this is NOT good service and even if that was the way your bar runs it should have taken me sitting there for that long or does not excuse her attitude towards me wanting to be served in a bar (which is the norm) 15 August 2014
Rated 1.0 out of 5.0 by Coming home with bites Came home not only with memories but also with several bug bites. Unforgettable!!! 15 August 2014
Rated 1.0 out of 5.0 by Horrible Bed We would never stay at this hotel again. Extremely hard uncomfortable beds , very poor sleep . We chose to leave the hotel and find another company for the remaining week while staying in the area. Area around hotel is noisy . Hospital one block away and very frequent sirens blaring during the day and especially at night. The are is very sketchy with numerous homeliness and other people in direct vicinity of hotel. Warned by staff not to venture out at night. 14 August 2014
Rated 5.0 out of 5.0 by Amazing Staff If you want a place where the staff will bend over backwards for you this is the place to stay. The downside: The temp in the room was either too cold or too hot, there wasn't a happy medium. You can hear the people in the next room really good and in hallways. Parking should be included in the price of hotel. Pool could use a good cleaning. 13 August 2014
Rated 2.0 out of 5.0 by Great service, but very uncomfortable bed The bed was very bad, there was no support and when I laid down on one side it smashed down and I felt like I was going to slide off the bed. Plus they only offer two double beds, I don't understand why hotels even have double beds anymore, it should at least be two queens. The customer service was excellent, the front desk staff was very friendly and helpful along with all of the other staff. 12 August 2014
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