Rated 3.6 out of 5 by 64
Rated 4.0 out of 5.0 by Cfobogie Carrolton
Great staff they are always pleasant and courteous. I arrive all hours of the night and everything is always fast and efficient.
August 18, 2014
Rated 4.0 out of 5.0 by MNTD58 Great staff makes older facility shine!
I stay in hotels about two weeks out of four throughout the summer months and would say this facility and staff are doing their best to make guests fell welcome and comfortable.
With the exception of not being able to connect to the free WiFi during the entire stay (5 days), the staff made my stay very acceptable. Especially, the hostess "Denise" who helped us each morning in the restaurant, where they make breakfast to order each day.
Although this facility is a bit older, it is kept in fairly nice condition and I would recommend staying there.
August 11, 2014
Rated 2.0 out of 5.0 by Eagle4x4 Nothing special about this hotel
The staff is friendly, but the rooms are definitely not very updated. I went into a few hotels in the area and many on the same street have much nicer-looking lobbies and rooms. The housekeeping staff was loud in the morning. The walls are thin and you can hear a lot of noise from other rooms and the hallways. I found a beetle crawling across the room floor at one point too.
This hotel not recommended if you have other choices.
August 7, 2014
Rated 5.0 out of 5.0 by BubbaHiTec Holiday Inn Addison nice stay in north Texas
Enjoyed the stay. Convenient location, able to get needed rest.
August 4, 2014
Rated 4.0 out of 5.0 by BigOinTX Good Hotel, No free breakfast
Good location. They do not offer free breakfast. Close to all restaurants.
July 30, 2014
Rated 4.0 out of 5.0 by Sky Server Business Traveler
I stay at this Holiday Inn on a regular basis for business. GREAT Staff ! Comfortable beds and good location.
July 26, 2014
Rated 3.0 out of 5.0 by sleepy_3 Out dated HIE
They need to update this hotel. It may be clean in the room and a comfortable bed to sleep in, but it is old looking.
July 17, 2014
Rated 2.0 out of 5.0 by new-hyatt-customer2014 OK for a place to sleep - not memorable
Our visit wasn't horrible - just not worth what we paid.
The price was inflated because the hotel was close to major event. We'd expect an increase but the price was more than double what we paid last year.
Double the cost, but lacking basic, customary amenities - no nightlight, no fan in the bathroom, the shower curtain didn't close completely, the toilet flush was LOUD.
The pillows were very fluffy - so much so that we woke with neckaches. And there were no options. The last time we stayed, there was a variety of pillows from soft to hard. Not this time.
The walls were thin enough that our neighbors woke us in the morning with their casual talk. Not yelling - just chatting. We heard everything.
We paid $20 for breakfast to be included and come it learn that we were restricted to the $7 breakfast choice (lost $6 in the bargain).
There was a $20 event option - which we didn't take but it bears mentioning. This included tickets to the event, a souvenir cup and $10 in food coupons.... Event tickets were free - why pay you $20 for them??
The hotel, while looking clean, had a funky, musty smell.
Our stay wasn't the stuff of horror movie - just not worth the money and not worth booking with you for next year.
July 14, 2014