Rated 3.4 out of 5 by 60
Rated 3.0 out of 5.0 by Tnag Comfortable hotel
Comfortable hotel with a nice pool and terrace.
Dinner was very good but the service was extremely slow.
Staff need to be more friendly.
Too far from airport.
June 19, 2015
Rated 4.0 out of 5.0 by HJKundMK Preiswert
Wir hatten dieses Hotel auf Grund des Preises gewaehlt. Wir wurden nicht enttaeuscht. Die Lage ist sehr gut. Der Strand ist sehr schoen und die oeffentlichen Verkehrsmittel in Richtung Alicante Stadt sind nah. Das Personal war sehr freundlich. Das Fruehstueck gut und reichlich genug und das Restaurant ist ebenfalls gut. Die Hotelanlage war sauber, aber man sieht, sie ist in die Jahre gekommen.
June 5, 2015
Rated 5.0 out of 5.0 by carolpaddy6 staff excellence & fantastic gluten free catering
I couldn't find any better service & really helpful staff anywhere! Sorry we only realised the beautician was available on our last day!
The gluten free food was the best we ever had! The staff were always going the extra mile to help everyone.
The area was just perfect v.quite & a short distance from the beach and tram which was a great service, only €1.45 into Alicante centre.
Thanx for a wonderful relaxing holiday!
June 2, 2015
Rated 2.0 out of 5.0 by Ninnu Never again for this hotel, sorry!
First our reservation was wrong; only for three days even we had book room for a week. We are Gold members of IHG group and we had booked room with double bed and sofa but we didn´t get that. So we change the room after one night but it doesn´t help a lot. Rooms are really old and used up, walls are really like a paper. Breakfast is over priced (18€/ 2 adults) and one morning everything was finished when we went for breakfast, coffee machine acted up every morning. We were asking about late check out and we were told to come ask night before we are leaving. We went and answer was not possible. Then I said that excuse me, we are Gold members and it should be always possible. Then answer was that yes of course it is possible. But how come; we came from the pool last day after midday and what happened: door key were not function any more. When that had fixed, we were packing in the room 13.30 p.m when we got a call from the reception and we were asked that what time we are leaving?? If we had asked a late check-out, probably we want to have that room till 14:00 p.m I think! Last when we were signing out, we were asking why no one asked us that do we want to have a newspaper as should be asked. Answer was that WE should have asked that by ourselves. Yepyep!
May 28, 2015
Rated 3.0 out of 5.0 by JueMa Durchschnitt
Verfleckte Teppiche in den Gängen
Klimaanlage in den Gängen nicht angeschaltet, daher sehr heiß
Vorhänge im Zimmer müssen überprüft werden
May 28, 2015
Rated 3.0 out of 5.0 by InterCityPeter Needs renovation. Otherwise very pleasant
My wife and I stayed for 2 nights on a roadtrip along the coast and overall we were satisfied with the hotel.
POSITIVE: The staff are very friendly and helpful. There is a slight language barrier, but the receptionists speak english fairly well. The overall atmosphere is very relaxed. In-room WIFI and private parking on the hotel grounds is free of charge. The outdoor swimming pool was clean and open for guests already in april. The San Juan beach and restaurant strip is a 10 minute walk away. Downtown Alicante can be easily reached by tram.
NEGATIVE: The interior are run down and need an urgent renovation. There are not many healthy options in the breakfast buffet (very few vegetables and fresh fruit).
CLIENTELE: Mostly spanish families and leisure travellers, some international guests.
May 5, 2015
Rated 5.0 out of 5.0 by Ray40 Good location
We stayed at this hotel for an overnight stay and found that it met most of our expectations. Hotel is well situated, just a short tram ride from Alicante Centre and close to beach. Only disappointment was that there are no tea/coffee making facilities in the room.
March 22, 2015
Rated 4.0 out of 5.0 by km007 Really nice stay
The hotel is well located for trip into city centre, as tram stop is less than 5 minutes away (less than 3euro return). Beach is fabulous, and 10 minutes walk from hotel. This is a beautiful city. Pool closed when we visited. Staff in hotel extremely pleasant and helpful. Alicante Golf is 2 minute drive from hotel. BUT the surrounding area is very built up! This really surprised us! Playa Alicante is a working suburb, not a beach resort! Hope to return someday! Would stay again.
March 6, 2015