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  • 1 888 HOLIDAY
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Rated 4.0 out of 5 by 225 reviewers.
Rated 5.0 out of 5.0 by greaqt people I accidentally forgot my watch in my room. I called and housekeeping said that they had it immediately. It took a few phone calls to get to the location of the watch, but In the end, Rubin called me and told me he was wrapping my watch securely. HE DID!! It was shipped on Monday March 21, 2015
Rated 4.0 out of 5.0 by Business Stay at Allentown Holiday Inn Recently stayed at the Allentown Holiday Inn on business. The hotel was conveniently located near the courthouse where I worked for a week. There were plenty of restaurants and shops along Hamilton Street near the hotel. My room was quiet and nice and I appreciate the staff placing me in a room at the end of the hall and isolated for a 6 night stay. Taylor, who worked at the front desk was very professional and offered suggestions on where to eat outside of the hotel. March 18, 2015
Rated 5.0 out of 5.0 by Customer service As I have told you, the customer service was second to none. During my stay I fell and fractured my kneecap. Front desk staff and housekeeping staff checked on me twice a day until I left. Thank you for your exceptional service. March 17, 2015
Rated 2.0 out of 5.0 by ok.... Very noisy heating system. hard to sleep, it never shut off the whole night. room had an odor to it, not sure what it was. drain in sink was broke, fix was to remove it. Staff was very friendly and overhaul the place looked clean. pool and fitness center both small. fitness center should be moved out of the basement March 12, 2015
Rated 4.0 out of 5.0 by lounge/restaurant We've stayed three times at this location since the first of the year and each time had the same experience. Hotel guest services staff, EXCELLENT SERVICE! Extremely courteous and accommodating!!!!! Staff deserves recognition! However, the one evening we attempted to dine in the restaurant, we were seated and left with no further attention. Not even a glass of water. Fifteen minutes later, we got up and walked out. The lounge, which we attended each occasion was even worse! The service was EXTREMELY SLOW, not very friendly, and poorly stocked. On our most recent visit, the hotel was completely booked as Neil Diamond was playing at the PPL Center, and the lounge which we visited with another couple after the show was (as you'd expect on a Saturday with a full hotel) busy! There was one bartender working, a waitress came in from the EMPTY restaurant to help and had no clue what she was doing! A fellow who works there was walking by outside and saw how busy it was and came in and assisted, ON HIS OWN TIME! Now he's a keeper! Came over and wiped off our filthy table and tried to keep us in the place, which he wasn't able to do seeing that one in our party wanted a glass of Merlot, and THERE WASN'T ANY IN THE PLACE! SERIOUSLY! Perhaps a restaurant and bar properly run could enhance the hotel guests experience! Just saying. March 12, 2015
Rated 5.0 out of 5.0 by Convenient to PPL, courteous staff, clean We were pleasantly surprised by this hotel. Our stay was relaxing and very enjoyable, THe room was updated and spacious. We appreciated that parking and breakfast was included i our package. We recommend this hotel of you are planning to attend an event at the PPL Center. March 5, 2015
Rated 4.0 out of 5.0 by Average stay noisy room heater/air. carpet not cleaned well, nail clippings on floor, not mine.... March 5, 2015
Rated 1.0 out of 5.0 by Our recent stay The room was okay , could not get heating to work right. You were either too hot or too cold. Next the bar was horrible Took 20- 30 to get a drink and did not know how to make them. With :3 bartenders and only 20 patrons they had plenty of help. All soda machines were empty .will I stay again the answer is NO. March 5, 2015
  • 2015-03-28T11:35:51.118-05:00
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