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Rated 4.0 out of 5 by 195 reviewers.
Rated 4.0 out of 5.0 by Great Location and worthwhile staya Room clean and very nice. Hallway, Lobby very nice. Parking ok. Front desk staff very nice and helpful. Bar was good. Drinks good. bar food good. Bartender very nice and no over bearing. Pool and work out room looked good but we did not use. Breakfast barely Ok not enough staff and wait time ridiculous. Staff, especially the waitress were very nice and apologetic. Hey how about a coffee cup bigger than a Dixie cup. Poor waitress had to come back 4 times. Overall liked the place and would come again. Suggestion Breakfast buffet or just shut it down and direct people 20 feet to diner next door. November 17, 2014
Rated 4.0 out of 5.0 by Would stay again but could use improvements The front desk staff the evening I checked in was very polite and helpful. The staff the following morning...not so much. I liked that they validated the parking fee. The bed was uncomfortable and creaky. The breakfast was good and affordable but the service was very slow. I would assume most people staying here are on business and need to be out the door in a hurry. Also, having to ask for a napkin and creamer for my coffee, after waiting for my waitress to appear from the back somewhere was inconvenient. November 15, 2014
Rated 5.0 out of 5.0 by Great Customer Service! The customer service was excellent. The front desk was friendly and helpful. The bed was very comfortable and the room was clean. Unfortunately, I forgot a pair of shoes in my hotel room. I called the hotel and contacted housekeeping. I received a call back within minutes and they found my shoes. My shoes were quickly shipped to my home. I appreciated the help! November 4, 2014
Rated 5.0 out of 5.0 by great staff the staff was extremely friendly and accommodating... the bartender was also very nice and efficient. our overall stay was extremely pleasant, I would highly recommend this hotel October 27, 2014
Rated 5.0 out of 5.0 by Good food and bar service The beds were comfortable, the breakfast was good and the service efficient. The internet was easy to access and the parking garage was easy to access. October 25, 2014
Rated 5.0 out of 5.0 by Great service! Always have a great stay at this hotel. Appreciate the attentiveness. October 23, 2014
Rated 4.0 out of 5.0 by Ken - NY a welcoming hotel in the downtown Allentown, a nice stay. wish they had a whirlpool but the pool was clean and warm October 23, 2014
Rated 5.0 out of 5.0 by Opening night We stayed at the hotel for the Opening Night of the LV Phantoms. The hotel was practically across the street from the arena. Everything was great, and I will no doubt stay here again when in the area. There is a lot of upgrades being done in downtown Allentown and the Holiday Inn is well placed to be a part of it. October 22, 2014
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