Rated 4.0 out of 5 by 234
Rated 1.0 out of 5.0 by Niter08 Bad Experience
The hotel looked nice on the outside and the lobby looked nice too. The AC in the room was really loud. One of the bed's in our room was broken. There were hairs in our bed linen and towels. Carpets looked filthy. Front desk was not friendly. The shower tub was painted with white paint. It looked like they were trying to cover what was underneath. Overall it was a horrible experience.
December 15, 2014
Rated 4.0 out of 5.0 by Just Jez Good value
We stayed for 5 nights in Nov and were reasonably happy overall. Whilst we were there the hotel had already started on a much needed renovation of the lobby area - not sure if they were planning on doing the rooms but they also were in need of a bit of a refresh.
Our room was clean and tidy. For some reason we got a lot of static from the sheets. The least satisfying part of the suite was the bathroom. It need an upgrade more than anything in the hotel. It wasn't particularly clean and most of the bath tub had peeled on the inside.
The only other thing to mention is the noise of the air conditioning unit. Very loud so if you are there during a hot month make sure your room is freezing when you back to it so you can use it less during the night. Or take ear plugs with you.
December 7, 2014
Rated 5.0 out of 5.0 by snickers2013 accomodations
We have always enjoyed Holiday Inn Express as it is not too out of the way from Disneyland and is clean and comfortable. You have a patio area outside to relax which very nice. The beds are very comfortable and room is clean. They have an excellent shuttle service as well to the park. We would recommend staying here to family and friends.
December 6, 2014
Rated 5.0 out of 5.0 by natej770 Excelent Value-Awesome Location
The hotel is lovely, the staff was superb and the location is perfect for Disney and Orange County. I'll definitely be back.
December 5, 2014
Rated 5.0 out of 5.0 by jhhtexas good bus connection to Disneyland
Good landscaping and outdoor spa. Out of Disneyland tickets so we had to wait in line at attraction.
December 4, 2014
Rated 4.0 out of 5.0 by TJ Traveler Great Hotel - slow bar service
The hotel is clean and quiet. Plenty of ice and room amenities. The only issue I had was the lack of professionalism for the bar area waitress. Too slow and not very friendly. The bar and restaurant closes too early (10 PM).
December 2, 2014
Rated 2.0 out of 5.0 by AZGrandma4 Unusual Experience at a Holiday Inn
Usually I have good experiences with Holiday Inn while on business or pleasure trips. I was not happy with this Holiday Inn. I understand they were doing work on the hotel but the things that were a problem did not usually have to do with the update. The children's suite was the same size as a regular king bed suite which made things tight. Our bathroom shower/tub had a white hard substance like extreme hard water substance and we had to put towels down when we showered. There was no room service when the hotel restaurant was closed. Usually room service is all day long. The lady that was at the desk when we checked in was very nice and helpful. Checkout was okay. Since the price was about the same as some other hotels in the area, I am not sure I would stay here again.
November 30, 2014
Rated 5.0 out of 5.0 by zoey14 Comfortable bed and great location
Stayed right before Thanksgiving. Enjoyed free parking and very close to Disney. The 5 stars was based on expectations. I did not expect Disneyland Hotel but this is a nice Holiday Inn and our room was nice.
November 28, 2014