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Rated 4.0 out of 5 by 164 reviewers.
Rated 2.0 out of 5.0 by Overall low quality Holiday Inn I recently stayed at his hotel for three nights, Aug.12-15,2014. We arrived in the evening on Aug.12th. The lobby floors needed mopping and a good wax job. We checked-in and was assigned to a room on the second floor. We got off the elevator and immediately noticed the disgusting carpet. It was dirty and stained. The air conditioner was not on in the hallway which gave the hallway an offensive odor and the floor was very warm.. There was a sign that stated that the Hotel was in the middle of changing the carpets throughout the hotel. That being said, the air conditioner should have been on in order to off-set the odor. The room was clean but the beds were uncomfortable. The only thing pleasant about our stay was the staff. When I checked out on the morning of the 15th, I noticed that the hotel had received a plaque indicating that the hotel had earned a Diamond Rating for 2014 by AAA. There is no way the hotel should have earned this rating. I have stayed at many IHG brand hotels and this has been the worst. It would have have appropriate to note the condition of the hotel on the Hotel's website. August 15, 2014
Rated 4.0 out of 5.0 by Awesome staff with excellent service. The staff at the Holiday Inn were very helpful for everyone in my company. When our scheduled changed and we needed to extend, everyone from the front office to the front desk were able to accommodate our needs. Kimmie was extremely helpful and very professional to ensure we received our weekly portfolio so we could complete our expense reports. Obviously the location was awesome as well. Everything was within walking distance (Disneyland, Orange Outlet, Angel Stadium, etc.). Only two minor issues; laundry facility and the food at the restaurant. For the size of the hotel, there should be more laundry facilities. Having only one on the ninth floor was not convenient at all. Also for me, I was not impressed with the food at the restaurant. However, there are many restaurants and places to go so not really an issue. August 13, 2014
Rated 3.0 out of 5.0 by Could have been better Just a little more attention to the little things. Everything could have preventable. Front desk was great. The staff was great. The most upgrade I believe is the food and service at the restaurant. We just ate their for breakfast. My wife omelet was not edible. My son pancake is thick and doleie. The people their seem tire and not happy. Except the grey hair older guy. August 13, 2014
Rated 5.0 out of 5.0 by the room was great like to stay at your hotel each time i am in orange August 13, 2014
Rated 4.0 out of 5.0 by Good place to stay Friendly staff; great location to Disneyland with good shuttle service August 12, 2014
Rated 5.0 out of 5.0 by Muy Buen trato del Personal Mi estancia fue muy agradable aunque corta, el trato del personal muy amable y eficiente el hotel es muy comodo y esta muy céntrico de área de interés. August 12, 2014
Rated 4.0 out of 5.0 Great Place to Stay Highly recommend this hotel. Have stayed here 4-5 times over the last 15 years with our two daughters. This time just my wife and I. We have enjoyed our stay each time. Beautifully landscaped, lobby is nice and large, the front desk staff are SUPER polite. Pool area is huge and outdoor jacuzzi seats 8-12 easily. Getting to and from the freeway from the hotel is quick and easy. One reason we use this hotel is that we can pick up the shuttle outside the front door every 20 minutes for a 10-15 minute ride to Disneyland. By the way, new carpet on all floors was being installed on the day we checked out. August 11, 2014
Rated 5.0 out of 5.0 by Great Experience Restaurant is amazing . Ramon and Jennifer are awesome thanks August 11, 2014
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