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Rated 4.0 out of 5 by 220 reviewers.
Rated 3.0 out of 5.0 by Breakfast complimentary We got breakfast complimentary for 2. Kids were free.. But we have to pay for our coffee and tea. And they have free coffee open for everyone in the lobby. Hello, it does not make any sense!!!! My first time ever to pay for my tea on complimentary breakfast. November 20, 2014
Rated 5.0 out of 5.0 by Excellent for families visiting the Disney resort This Hotel is an excellent choice for families visiting the Disney Resort. it is perfect for families on a budget looking for excellent quality. the Hotel is clean, with a convenient shuttle to the parks provided by ART right outside the main entrance. Staff is friendly. the rooms are clean and cozy, the restaurant is inexpensive and have great food (kids under 12 eat free!), what else can I say? out of the many hotels choices we had in the area I am glad we picked Holiday Inn Anaheim. November 20, 2014
Rated 2.0 out of 5.0 by Friendly front staff, but disappointed otherwise Having worked in sales, I have stayed at many ICH hotels. Generally, they have always met my needs: a clean hotel, friendly staff, comfortable beds. Some have completely wowed me; only 1 (until now) had not met my expectations. (BTW, this 1 exception did make amends, therefore I have never given them a bad review on any website). I'm a pretty forgiving guest. No hot water the 1st day, no biggie. I knew that had some plumbing done earlier that day, so I just wrote it off to that. After an hours wait, the water seemed to heat up satisfactorily, no complaint. But 3 more times during a 5 night stay?? Not good. It's not like these were at peak times: 3 were between 8:00pm and 9:30pm. Once was in the late afternoon. My brother experienced the other incident, so I don't know what time it took place. Each time, the water would get sufficiently hot to take a shower after a wait of an hour or so. But if you want to a shower before bed, who wants to wait around for hot water? The air conditioner is loud and only has 2 settings: on and off. No "fan only" or "hi/lo" setting. The vents are not moveable, so the air blows directly onto the bed. So if you want to sit and watch TV, you either have to sit off to one side of the a/c or sit on your bed with the covers on. Lastly, my brother and I try to leave a tip, daily, for housekeeping. one the day before we were to checkout, they took the tips, but left the beds unmade and did not empty the wastebasket. They removed the used towels, but did not replace them with any clean ones. I have contacted Guest Relations. They said I should get a reply from hotel management within 48 hours. That was 5 days ago. I'm still waiting. If I get a satisfactory resolution, I will update this review. November 20, 2014
Rated 5.0 out of 5.0 by After Disney Avengers Run They were great! I was tired and was dirty from a half marathon then going to the parks all day. They checked me in quickly and was able to get a great bath then watch some football. November 19, 2014
Rated 4.0 out of 5.0 by experience you can improve by making it where I can book flights . it was a charge for internet at kiosk which is fine but the free boarding pass service never worked. Also my company bought free breakfast for us but your voucher was just worth ten dollars about 2/3 of a breakfast . Also at the bar it was five dollars a beer for drought bud light can see that at Disneyland but not hotel . November 18, 2014
Rated 5.0 out of 5.0 by Great value for money Decent clean and quite. Perfect for the purpose of a stay for a couple of days. Good driving distance from airport. Great quality all around. November 15, 2014
Rated 4.0 out of 5.0 by No TV Guide Stay was nice, comfortable. No tub, but I only shower anyway. Breakfast was ok but nothing to write home about. November 13, 2014
Rated 4.0 out of 5.0 by great staff The good thing is that they are starting to renovate. The shuttle to Disney was easy, and I didn't mind being a little further from the park. we did not love the food at the hotel, and it would have been much better with a continental breakfast. The staff were very nice and very helpful. We didn't spend much time at the hotel, so it was nice not to pay an arm and a leg. we would stay there again. November 13, 2014
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