Rated 3.9 out of 5 by 238
Rated 5.0 out of 5.0 by ssvchr33 Spacious and clean room
We enjoyed our stay and found the room clean and quiet--perfect for the night before my sister-in-law was to have surgery in the area. The staff at check-in and check-out were competent and very helpful. Our only surprise was that in our particular room, there were no towel rods in the bathroom, so it was difficult to let our towels dry out--a minor issue. We very much liked our stay and the nearness to U of M campus, where her surgery took place.
October 26, 2014
Rated 2.0 out of 5.0 by berkshire Very nice receptionist, horrible bed, extremely noisy, not soundproof.
Nice receptionist, nice clean room, terribly uncomfortable bed, extremely noisy - not soundproof at all, pool closed, coffee maker didn't work.
Stayed here to be close to the hospital because the hospital Inn was full, the location was convenient.
October 25, 2014
Rated 3.0 out of 5.0 by TPrice26 Friendly staff but still had issues..
We were staying here for a medical apt for my son. Check in was good and all the staff at the front desk was very nice and speedy check in. But I was not explained as to even where my room was just here's your keys have a good night. Room was nice and clean and bed wasn't too bad. Bathroom was very small could stand in the middle of room and touch the tub and wall and ceiling. Staff told us the pool was bring closed the following day but we could still swim and the game room and exercise room were fine and not being renovated. The pool was freezing and hot tub was out of order, no lights were working when we asked if they could turn on the light they said why do you think we're renovating. So we had our kids play games yeah joke all the machines eat our money and the air hockey table was missing the puck and parts of the top were chiped off. We left my sons Topamax there by accident and when I called to have it shipped back the maid said no meds were found. Was not happy about that! We didn't even take our luggage out of the car until we got home so obviously it was left there since my son took it that morning. Odd hmmm.
October 24, 2014