Rated 4.0 out of 5.0 by Yevheniy Very good and convenient
Close to metro station, it gives good access to everywhere in the area. Abando is 2 stations away, Casco Viejo is just within one stop.I loved the room layout (typical for Spain), loved the reception staff service, beautiful window views. It's just 10 minutes from the airport, and taxi fare is very moderate (19 Euro). Overall very good. One minus is Internet connection: poor signal and slow traffic.
May 7, 2013
Rated 3.0 out of 5.0 by alcantara rooms
we ordered a suite where unfortunately no bath was available , although the normal rooms had a both. This looks contradiuc to me , booking a more expensive rooms but getting a lower quality of the bathroom
Due to a lot of works at the hotel there was no normal dining room and no bar, this devaluated the hotel level very much
also ; altough especially mentioned in the directory book of the hotel and also mentioned in the elevator , there was NO ROOM Service at all . As diner was only available at 20.30 H, there was no possebility to eat something before that time
This was very disappointing and brought the standard level of the hotel , wit hthe missing bath tube , down to a lower level
April 2, 2013
Rated 5.0 out of 5.0 by Bethlehem Best bed ever
What I did like the most, how confortable was the bed (because I never find them confortable in any hotel). The bathroom was kind of weird if you are not a couple, but my only complain was that the bathtube wasn't very deep. The hotel was in construction but it dodn't affect my stay, and the staff was most hepfull and kind. The breakfast buffet was not bad, but I missed more cocked food.
February 25, 2013
Rated 1.0 out of 5.0 by EllaViv Disgruntled overnighter!!
The hotel is on a very busy road and is very noisy if you happen to have a room on the front of the hotel. Although there are drinks in the room (tea/coffee) they were not very nice and there was not fresh or UHT milk only powdered. The beds very quite hard although the pillows were nice. We ate in the restaurant where the service was non-existant. Our waiter failed to smile or check to see if our meals were alright and when I complained about my steak being cold it was warmed in the microwave!! The fee we paid did not include breakfast and we thought this was expensive. We also had to pay for car parking even though we were guests of the hotel. Come on Holiday Inn you can do better than this surely!!! I think I would have rather have slept in the car.
October 24, 2012
Rated 4.0 out of 5.0 by angelmiguel Mejorable
Hotel recientemente explotado por la cadena IHG en el que se aprecia el paso del tiempo en algunos detalles de las habitaciones como el lavabo agrietado y puertas que corren con dificultad e incluso una de las puertas del armario estba un poco descolgada necesitando un repaso de mantenimiento. Sin embargo el personal del hotel, siguiendo la línea de la cadena, nos trató con amabilidad, y con el trato que se exige a los miembros Gold del Priority Club. Recibimos como "upgrade" dos habitaciones de categoría superior, excelentes y con un nivel de ruido mínimo, que nos permitieron descansar perfectamente.
Sobre la habitación, aunque su estado general era muy bueno, tenía algunas deficiencias de limpieza facilmente subsanables si la "housekeeper" hubiese hecho bien su trabajo revisando el polvo encima de los marcos de los cuadros y del cabecero de la cama. Probablemente las habitaciones recibidas se usen poco y hayan estado cerradas algunos días y por eso la limpieza, aunque correcta, debería haber exigido una revisión previa más minuciosa antes de la entrada.
Sin embargo, a pesar de estos pequeños detalles de poca importancia, el hotel es como todos los demás Holiday Inn. Bueno, bonito y barato... ¡para repetir sin ninguna duda!
October 22, 2012
Rated 4.0 out of 5.0 by
angelmiguel Mejorable pero recomendable
Hotel recientemente explotado por la cadena IHG en el que se aprecia el paso del tiempo en algunos detalles de las habitaciones como el lavabo agrietado y puertas que corren con dificultad e incluso una de las puertas del armario estaba un poco descolgada necesitando un repaso de mantenimiento. Sin embargo el personal del hotel, siguiendo la línea de la cadena, nos trató con amabilidad, y con el trato que se exige a los miembros Gold del Priority Club. Recibimos como "upgrade" dos habitaciones de categoría superior, excelentes y con un nivel de ruido mínimo, que nos permitieron descansar perfectamente.
Sobre la habitación, aunque su estado general era muy bueno, tenía algunas deficiencias de limpieza fácilmente subsanables si la "housekeeper" hubiese hecho bien su trabajo revisando el polvo encima de los marcos de los cuadros y del cabecero de la cama. Probablemente las habitaciones recibidas se usen poco y hayan estado cerradas algunos días y por eso la limpieza, aunque correcta, debería haber exigido una revisión previa más minuciosa antes de la entrada.
Sin embargo, a pesar de estos pequeños detalles de poca importancia, el hotel es como todos los demás Holiday Inn. Bueno, bonito y barato... ¡para repetir sin ninguna duda!
October 12, 2012