Rated 4.3 out of 5 by 200
Rated 2.0 out of 5.0 Reservation Confusion
Front desk had some confusion with room assignments and reservations, even though guest booked via email and had specific names attached to reservation numbers. Frustrating and confusion for 2 full days. Front desk handled and resolved, but for a quick 2 day trip I spent more time than I wanted at the front desk trying to figure out my room and reservation information.
January 28, 2015
Rated 5.0 out of 5.0 by LillJ Lill
Very nice, clean rooms, beautifully furnished. Beds very comfortable. Staff is friendly. Breakfast in the hotel is great!
January 28, 2015
Rated 5.0 out of 5.0 by Mad Dog 53 Comfortable, clean roooms and friendly staff
Although this was my first experience at this hotel my family has stayed there in the past. It was winter for my stay and I look forward to visiting again in warmer weather. Room was clean and very comfortable. All staff members were friendly and helpful. I will not hesitate to stay here in the future.
January 23, 2015
Rated 3.0 out of 5.0 by Hasdrubal Reasonable place to stay
The hotel is conveniently located next to Virginia Tech, which is why I came to Blacksburg (to drop off my student daughter). The service was adequate. My only complaint was that my room was not cleaned by a maid after my first night. I left the next morning for home as planned.
January 22, 2015
Rated 5.0 out of 5.0 by wayne61 like being at home
the staff make you feel like your at home from the time you walk through the door until you leave.
January 19, 2015
Rated 4.0 out of 5.0 by Annoyed4P Great Quick Visit
We were there to visit the VT campus. Had a great visit. The room was very comfortable and the staff were welcoming and friendly. Gave 4 stars instead of 5 because there wasn't an elevator and we had to carry all our things down the corridor through a set of doors that did not stay open by themselves, up a flight of stairs, through another set of doors that did not stay open by themselves to get to our room. It was interesting to see the room across from ours was marked handicap. ?? But, I do have to say that the staff did offer to help us with getting our things to our room and then to our car at check out. We just didn't feel right imposing on them. Knowing this next time we will pack differently so that we only need to bring in the things we need for that hotel stay. We had a long drive to get there and 3 hotel stops along the way so we (4 of us) had a lot of stuff. Great place and great location just be prepared for no elevator.
January 14, 2015
Rated 4.0 out of 5.0 by tina8472 Front desk staff nice bet beds too small
The front desk staff very nice but the breakfast staff gave us the feeling that we were bothering them. They only had one cook and one waitress for all the people . Food came out as it was cooked...one plate at a time. So with a party of 10 it was along time and people where eating while others where waiting...NOT COOL! Gym if you want to call it that not all that!
Beds way to small and the tempture was way to hot. So sleeping was horrible for both of our rooms.
January 13, 2015
Rated 5.0 out of 5.0 by grandpa jack travel on a holiday
For a stay on a holiday we were treated very well.. It was a pleasant experience !!
January 13, 2015