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Rated 4.0 out of 5 by 108 reviewers.
Rated 4.0 out of 5.0 by Weekend break Hotel staff were polite and friendly, hotel room and facilities were all good. The location of the hotel was prefect we were able to relax and also still be close to the city. October 25, 2014
Rated 5.0 out of 5.0 by Clean rooms comfortable and warm Enjoyed my stay would come back again, great wonderful grounds, staff are very warm and friendly and the food was well prepared October 23, 2014
Rated 5.0 out of 5.0 by Really good stay This is the 1st time we have stayed at a Holiday in and were very impressed October 14, 2014
Rated 2.0 out of 5.0 by Lack of communication Stayed 2 nights but had to book separately as one rewards night. Asked to stay in same room, by telephone request also at reception. First night issue with TV. Poor service in bar due to event. Second night when returned at 8pm from day out key not working and finally entered room to find not been cleaned. Staff that night helpful and moved rooms. Not enough experienced staff working here! October 10, 2014
Rated 5.0 out of 5.0 Excellent hotel We had our wedding here on the 19th September which was a fantastic occasion, from the minute we arrived nothing was too much trouble for the staff. We would like to say a special thank you, to Melissa who helped organise the wedding, nothing was too much trouble for her. also a big thank you to Tony and Mary who looked after us on the day, they really are a credit to the hotel. Will definitely stay here again and recommend to others September 30, 2014
Rated 5.0 out of 5.0 by lovely staff receptionist your receptionist was very very helful.Made our saty very pleaseant she had a smile every time we passed the front desk and very very polite September 18, 2014
Rated 4.0 out of 5.0 Door noise Lovely hotel, nice surroundings, but could something be done about noisy door slamming? This was our only criticism. September 17, 2014
Rated 4.0 out of 5.0 by Great Hotel , and Location , friendly staff but ineffecient management Although the staff are friendly and the location is great this hotels continues to fail to follow the processes of a holiday inn, The Rooms are great and the hotel is clean. The papers and alarm call did not appear on day 2 , even though they were written on the receptions forms. The bar area is now using an area that is like a guest house , the original area was too small but the decor in the new area is not up to the standard of a holiday inn. . Th bar service was slow as there was only one person behind the bar and although there was other staff they did not help the person out. The Bar meal was never put on my room bill and neither was the breakfast. I was not provided with a copy of the bill before paying This is not the first time this has happened to me at this hotel.. This could be so easilly iimproved September 14, 2014
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