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Rated 3.9 out of 5 by 329 reviewers.
Rated 5.0 out of 5.0 by Commentary "Interior" rooms - be aware that there is no sunshine coming in the windows to wake you up - be sure to set your alarm or place a wake-up call. The little cheap clock radios have next-to-no reception capability - only the extra strong AM or FM signals are detectable. Don't expect to use them for entertainment - The breakfast buffet is relatively good at a reasonable price. Order from the menu and add coffee and you're paying more than the buffet price! So the buffet is the ONLY way to go! Beds are very comfortable - the room environmental controls are relatively good for heat or cooling. The staff can and will accommodate your special needs over and above what is advertised. Refrigerator and/or microwave in the room can be made to happen or other special needs can and will be met - the staff is AWESOME. Thank you TOM and ALBERTO for making our stay great. The "T" (train/subway) stop is within 50 feet of the door - four stops from Fenway Park, about 10 to downtown Boston,,,,, highly recommended. Many good restaurants in the neighborhood for dinner. November 22, 2014
Rated 5.0 out of 5.0 by Great Service We stayed at the hotel for one night and had a great experience. The staff was super helpful and friendly. Our room was clean and nice. I would absolutely stay again and recommend the hotel to others traveling to Boston. November 20, 2014
Rated 5.0 out of 5.0 by Great Front Office staff Great front office staff. Nice location near hospital. Great shuttle to and from hospitals,, rooms old but well taken care off. Heating system needs replacement. Loud! November 18, 2014
Rated 4.0 out of 5.0 by Great Location Walking distance from University Area, Fenway Park and Bus/Trolley Lines are across the street. Safe location. Friendly staff. Decor is slightly outdated. Don't get the second floor rooms above the entry way. Smoke and exhaust seeps in windows from entrance below and can be loud at times. Would definitely stay again, just not in the same room area. November 17, 2014
Rated 5.0 out of 5.0 by Confortable Hotel was good, accessible, good service, in a good area. The train was easy to take. We were able to walk around and enjoy the hotel,. November 16, 2014
Rated 3.0 out of 5.0 by previous stays were much better having stayed in this hotel too many times to count, this stay was unfortunately really bad. The quality of staff attentiveness was poor, the shuttle experience to the hospital was poor, the maid did not clean our room in between days stayed, when requested items to be brought to the room I was told it would be delivered but was not, the list goes on and on... November 16, 2014
Rated 4.0 out of 5.0 by You can't please them all, but you can try! I mentioned my issues when answering a previous question. Apart from the noise from the room next to mine, the air conditioning issue, and the overlooked wake up call, I would probably stay there again. November 15, 2014
Rated 5.0 out of 5.0 by Excellent value for money and comfort We recently stayed at Holiday Inn Brookline. It was excellent experience. The location is very convenient. It is on GREEN subway line and ST Paul station is just outside the door. The rooms were comfortable.. The staff was very nice. Any request made was fulfilled within a minute. The staff also helped with providing local information. The bed was very comfortable. The bathrooms and rooms are little small. They kept the rooms very clean. Also it was very quiet so quality of sleep was better. I stayed with family and we were all happy. Also we had a long stay at the property. There is trader's Joe and CVS within walking distance. Whole foods is just one station away. The price was really good also. The hotel is located on Beacon street which is some of the most expensive residential area in Boston. We had overall very good experience. . This is first time we stayed at Holiday Inn and it was very good experience. We plan to stay again at this Hotel when we visit Boston next time. I would recommend it if you are looking for family hotel with great price and location. November 13, 2014
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