Rated 3.5 out of 5 by 141
Rated 5.0 out of 5.0 by frank16123 great place to stay
great place to stay got there checked right in with no problem . room were nice and clean a/c worked grease internet worked great . great location mall right across the street along with me other eating places and shopping places I was there for work the hotel location was right on my way to work.
July 28, 2015
Rated 5.0 out of 5.0 by business traveler 75 Holiday Inn Brownsville
This was the last night the property would be open. They are closing for 2 months for updates. If they keep the overall appearance of this property as well as restaurant and Bar then I would return on the next visit.
July 20, 2015
Rated 1.0 out of 5.0 by CelebrityDirect dirty and damp
I had to switch rooms, and in the room that I finally stayed in, it never did really cool off. Miserable experience... smelled like mildew, was damp, and the floor was filthy. The entire hotel smelled like mildew. The staff was rude, the computers in the business center didn't work, and that didn't even actually give me the wakeup call I needed. .. and almost missed a flight home. There is a bar, restaraunt/club on the premises. But I couldn't ever find any staff to serve me when I dropped by the lunch buffet (seems to be independently owned). Very dissapointed in this experience. In Brownsville, there is another Holiday Inn approximately 1 mile away: I would highly recommend going to the other one!
July 17, 2015
Rated 5.0 out of 5.0 by AnaG Excelente servicio e instalaciones
Super sorprendida quedamos mi familia y yo con esta estadía en Holiday Inn Brownsville, excelentes instalaciones, atención personalizada, deliciosas camas, excelente área de alberca y asadores
July 14, 2015
Rated 3.0 out of 5.0 by robdawg not a clean hotel
if you frequently stay at Hiltons,hyatts, or marriots, this is not a hotel to pick. it is not clean, gravely needs remodeling, and the cost should be below 50 dollars for the unpleasantness.
July 12, 2015
Rated 5.0 out of 5.0 by George in Texas Excellent value
This was our 3rd time at the Holiday Inn and we will keep going back. The nightly rate is far lower than a property like this should be getting. The rooms are clean and every employee is friendly and willing to help. Lorena and Mandy at the front desk seemingly work 24/7 and do an excellent job. The internet is very fast, big flat screen TV, small refrigerator and microwave and an excellent location. We enjoy staying there.
June 27, 2015
Rated 2.0 out of 5.0 by Voglein Not representative of the IHG experience
I am a platinum member of the IHG rewards club and have stayed at numerous Holiday Inns. This one does not measure up. My first disappointment was the lack of an elevator. Not cool if you have a lot of luggage. Second the hall ways were hot and humid and smelled musty. Third, my room also smelled musty. Fourth Balcony was covered in bird poop and stayed that way. Fifth, I stayed 5 nights and did not get any new toiletries plastic cups or my ice bucket emptied and a new ice bucket liner until the last night. There was hair from the cleaning person in the tub, and the sink was not cleaned until the last day. Pool was dirty the whole time and the inside part is adjacent to the restaurant so it is not comfortable to relax knowing diners are looking at you. Also receipt was not under my door as usual at checkout. Room is in need of an update. Bathroom fixtures seem old and there is a mysterious string/cord hanging at back of bath tub. Towels seemed old and worn.
June 23, 2015
Rated 2.0 out of 5.0 by good bob Friendly staff
The staff at the hotel from the Sales manager to the front desk were all very friendly and helpful. The staff cleaning the rooms and meeting areas did not seem to care about their jobs or the guests. Security that was suppose to watch the parking lots and patrol the area was seldom seen unless he was standing in the lobby talking with the desk staff. The security guard was never seen checking the parking lot and we were in and out numerous times during the night hours. I talked with several other guests in our party and they had seen him only a few times when he was not in the lobby area.
June 23, 2015