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Rated 4.1 out of 5 by 289 reviewers.
Rated 3.0 out of 5.0 by Disney Hotel facilities and ammentities are average... had issues with our room keys 3 of the 5 nights... rooms are outdated... Our primary reason for staying at this hotel was because of the "complimentary" shuttle service to Disney and Knotts, but this shuttle doesn't start running until after the parks open, and due to miscommunication between the front desk and shuttle drivers, we were left out front of Disney one of the nights.... January 27, 2015
Rated 1.0 out of 5.0 by Annoying Got spammed in my business email box 5-10 times after stay regarding this survey and "Thank you". I have unsubscribed numerous times. Hotel says IHG members were upgraded to better room. I received a smaller room, one less bed, and a loud refrigerator as a result of the so-called upgrade. January 19, 2015
Rated 4.0 out of 5.0 by very nice Not much to say other than everyone I dealt with at Hotel was fantastic. Hotel restaurant food was just ok. Only a few places within walking distance to eat. Room was great. January 17, 2015
Rated 5.0 out of 5.0 by Comfortable beds and great service Thank you Buena Park for noticing I have been a Platinum member for nearly 15 years and posting Welcome points when you offer them to IHG members. Please continue to have excellent customer service. Everything was perfect, however when you upgrade your Platinum members, there should not be stains on the carpet, either have them cleaned or new carpet would be great. I love this hotel and will be back soon.. January 13, 2015
Rated 3.0 out of 5.0 by Tired Hotel Property One elevator did not work correctly, it shook violently at the top floor. The lock mechanisms on the doors where finicky. I needed help getting into the gym room due to the lock issue. There were no free weights in the gym. The gym didn't open until 5:30 am. Also, for the price I paid, I would have expected some sort of breakfast to be included. Also, the rooms on one side of the hotel had too much highway noise. I had to change rooms to the other side of the hotel. January 11, 2015
Rated 3.0 out of 5.0 by room pass card change or upgrade the card system so it is not sensitive to near to credits cards, cell phones, etc. January 8, 2015
Rated 4.0 out of 5.0 by Perfect Knotts get away Spot. Nice hotel easy to get to, a nice walk to the amusement parks but not that bad. There are cheaper places closer to the parks but they are not as visually appealing as this one. January 7, 2015
Rated 4.0 out of 5.0 by Wonderful Stay Wonderful stay, comfortable and close to many activities January 5, 2015
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