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Rated 3.6 out of 5 by 105 reviewers.
Rated 3.0 out of 5.0 by Easy in-n-out! Short walk to the train to see the Indians play. Ride to the airport was quick and convenient. August 19, 2014
Rated 5.0 out of 5.0 by Great Hotel for Business or Leisure Stay I have stayed here often and will continue to do so on future visits. Great Staff, Good Food and very clean rooms. I highly reccommend this for anyone visiting the Cleveland area. August 19, 2014
Rated 4.0 out of 5.0 by great staff staff was cordial did not have time to enjoy hotel amenities it was a long walk from the end of the parking lot until the reception. Parking was little dark August 18, 2014
Rated 5.0 out of 5.0 by cleveland Rocks and so does this hotel I recently stayed three days here. The staff was great, food was great (ate six meals) can't find anything to complain about! Stay was perfect. August 18, 2014
Rated 2.0 out of 5.0 by rewards member not as beneficial as it used to be I haven't stayed in a Holiday Inn in a little while and was disappointed with this stay. The room was nice and comfortable. It was not convenient however and we were offered no help. We arrived late (we notified them prior) and instead of helped to our room, we were directed to drive to the parking lot and unload our bags from there. They said there was a cart at the door. What happened to being helped in? We also did not receive water bottles or a snack upon arrival like we used to receive. We were also informed when we asked that breakfast was not included in our package. The desk clerk did not offer any suggestions or give us the coupon that other guests informed us of later. Felt like the overall attitude of this place was "you are on your own". So disappointed. Every other hotel we stayed in during the road trip had staff that was helpful, courteous and offered lots of good information, overall making us feel welcome. Did not feel welcome here. Won't stay again. August 13, 2014
Rated 3.0 out of 5.0 by Internet has a new blocking feature I stay here for work several times a week, my last stay the internet was very slow and had a blocking feature that prevented you from looking at most websites, I found this to be rather frustrating and upsetting and I feel I should be able to use the internet freely as if I were at home, if you are an internet junkie you may want to consider staying somewhere else that doesn't restrict your internet usage. August 11, 2014
Rated 5.0 out of 5.0 by Good Value Good Value! Clean and great staff! This property is very close to the airport as well as very close to the interstates. I Will stay at the property next time I am in Cleveland! August 10, 2014
Rated 5.0 out of 5.0 by Clean comfortable room, excellent staff Stayed at this property several times and always greeted by friendly staff and rooms are standard Holiday inn quality. Pool looked nice however did not use. Would stay again. Nice quiet rooms. August 7, 2014
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