Rated 3.7 out of 5 by 153
Rated 4.0 out of 5.0 by Piksie72 Great customer service, pretty good value.
I stay at this hotel every time I visit Cleveland to go to Ray's Indoor Mountain Bike park. The biggest reason I keep coming back is the staff. I've genuinely never interacted with anyone working at this hotel who didn't go above and beyond in friendliness and helpfulness. The beds are comfortable and I always get a good night's sleep.
January 22, 2015
Rated 2.0 out of 5.0 by Skyeceltic Dated hotel
Hotel was clean but room and hallway carpets are stained, rooms very tired and look like they were decorated in the eighties.Two vending machines did not work and service at breakfast was very slow, even though there were only two guests.Not a good example of a holiday inn
January 19, 2015
Rated 4.0 out of 5.0 by HB44 New Years Eve
This property was just ok to stay at, nothing exciting but nothing bad either.
January 12, 2015
Rated 5.0 out of 5.0 by quilter 57 comfortable bed and room appearance
The room was nicely furnished. I particularly liked the strips used to ornament the pillows and the brown covering at the foot of the bed. Quite elegant. We slept great in the comfortable bed. I also love the coconut lime beauty aides.
December 30, 2014
Rated 4.0 out of 5.0 by bscott5450 Nice room but...
Hotel layout is very confusing for a first-timer. Main entrance drive-up was very narrow and quite congested.
Some kind of continental breakfast would have been nice. Didn't have time to order a sit-down breakfast as my meeting time was changed.
December 23, 2014
Rated 4.0 out of 5.0 by Frankyolivas Buen servicio
necesita renovacion, es un buen hotel que necesita algo de reparaciones, elarea de piscina y gimnacio estan adecuadas mas necesita amenidades y mejor señalacion de hubicacion y recidor.
December 22, 2014
Rated 2.0 out of 5.0 by robo55 heeter very noisy
This hotel is in need of a major face lift years ago. Drove to Cleveland in the evening to get a good night sleep for an early morning meeting. This was not the case. About 4 AM the heeter, a wall unit started making loud noises every minute or two and was impossible to sleep. I turned it off and prefered a cold room (December in Michigan).
mentioned it at check out offered free breakfast. Too late to take it.
IHG should remove it's flag.
December 20, 2014
Rated 5.0 out of 5.0 by gwstlouis Cleveland Airport Holiday Inn
Great location for getting to and from Airport, easy gettting on and off highway
December 20, 2014