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Rated 3.5 out of 5 by 153 reviewers.
Rated 3.0 out of 5.0 by Restaurant Questionable! Staff very friendly! Rooms require some updating and cleanliness is questionable. Restaurant very understaffed and menu is almost non existent.Tiles hanging loose in dining room. No turn down service! We only stayed 2 nights... February 23, 2014
Rated 1.0 out of 5.0 by Bad Experience I am a Platinum member so I've stayed at lots of IHG hotels in the past. But this one was a surprise. The first night there was a fist fight in the hallway and they were slamming into doors as they fought (very upsetting). Not HI's fault but I was surprised that they let them continue to stay in the hotel with this violent behavior (next door to my room!). In the morning I was greeted with two large black spiders racing their way up my wall. Apparently this was common because the front desk just took it in stride. The second day they began cleaning my room at 4:45 PM ONLY AFTER I called the front desk to complain. The shampoo must be very expensive because my wife and I had to ration one tiny bottle for two days. We could have asked for more at the front desk (forgot to) but, really, we shouldn't have to. The bed was rock hard and I have a firm bed at home but this was ridiculous. Finally, the carpeting in my room was worn/torn and TV reception was terrible. The restaurant was fine as well as the service staff. It's an old hotel that has been renovated in a unique and positive way. The hotel needs more attention to detail by Management. February 23, 2014
Rated 5.0 out of 5.0 by great hotel Good location and friendly staff. Nice facility. I will return. February 15, 2014
Rated 5.0 out of 5.0 by LOVE this place! I loved the location, RIGHT ON THE BEACH! All the staff were very friendly and helpful. The food was great. Room was very clean and was thoroughly cleaned daily. We had a great beach/ocean view from our room even though we did not have an "ocean front" room. I will definitely be back! February 13, 2014
Rated 5.0 out of 5.0 by Excellent! Everything was great! The staff was very friendly! Can't wait to go back! February 13, 2014
Rated 3.0 out of 5.0 by Staff was great! We stayed here for the beach. The rooms were sort of clean, but the beds were comfortable. Gift shop was closed until March, and restaurant was nothing to shout about. If you're looking to be near the beach, this is the one. If you're looking for anything else, this is not the one. January 30, 2014
Rated 2.0 out of 5.0 by Not great stay. Sheets had holes in them plus a "permanent"? foot print on the fitted sheet. The gap in the door was so wide, the wind blowing in was very unpleasant and noisy. Remodeling is definitely needed. The view is great! January 18, 2014
Rated 4.0 out of 5.0 Very Relaxing Spot Had a great time and an affordable New Year's Eve stay with a view of the surf, a quiet getaway, easy beach access, pool and hot tub with ocean view, NYE party and great breakfast buffet. All around nice time. January 4, 2014
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