Rated 1.0 out of 5.0 by doottie Not acceptable
This hotel was under renovation. We asked that question prior to making the reservation and were assured there were no renovations in progress. NOT SO!!! It was dirty in the lobby and hallways. The resteraunt was involved and we chose not to go in.
Never again. The reservation service does not know what's going on.
This chain used to be reliable.....not so anymore
April 30, 2013
Rated 4.0 out of 5.0 by rkrizzle Generally good
Friendly and helpful staff - enjoy the convenience of the place food, restaurant, business center and gym.
March 21, 2013
Rated 1.0 out of 5.0 by Disappointment1 OLD RUN DOWN HOTEL
This is a very old hotel that has a really bad smell everywhere. The rooms are realy in bad condition with stained carpet and very old furniture. I stayed in three different Holiday Inn's the week of Feb.18 and this one was $20 higher than the other two. The door to the room wouldn't even lock. I would not recommend this hotel to anyone. I spend over 120 nights per year in hotels around the US, Puerto Rico and Mexico and I have to say this is the poorest maintained hotel I have ever stayed in. Go somewhere else!!!
February 26, 2013
Rated 2.0 out of 5.0 by JM51 Too COLD
I understand that you are remodeling and are still open for business, but the Bar/Dinning area and breakfast area was way to cold to sit in. I would have loved the convenience of eating right in the same building but it was so cold and uncomfortable dinner and breakfast for most guest had to be somewhere else.
Just a thought, maybe a few space heaters would have been wotth the cost.
January 31, 2013
Rated 3.0 out of 5.0 by Jefftimus Needs to catch up with the times
I've stayed at this hotel three times. Each time I've felt ambivalent. The hotel is lackluster and needs to be remodled. The staff was friendly and helpful every time, but once you're checked in, it's the room that matters. They provide a coupon for a hot breakfast for priority club members. .It's a place to sleep at least. The location is decent.
January 15, 2013
Rated 3.0 out of 5.0 by Radartwin Average Hotel
As a frequent traveler and a Priority Club member, I use HI and HI Express often. This was below par for the chain, but average as hotels go. The building was a shambles and unpleasant. The room was by no means up to date, but decent and clean. I was satisfied, but not impressed.
November 22, 2012
Rated 1.0 out of 5.0 by Mitzzy bad times Holiday Inn
It was my second stay at this location, the first time was ok.
I am Transgenderer, and feel like that had somthing to do with our bad times at Holiday Inn.
on arrival we recieved a less then welcome hello, checked in okey, got to our room on the second floor, where we could hear a dog barking. we called the front desk after twenty minutes of this barking, and complained. The girl who answerd the phone said she whould contact someone, but it continued for an hour! when we called a second time, they acted as if this was the first time we called the girl at the front desk said she was sorry and would move our room away from the noise, to give her a few minutes. after twenty minutes we had to call a third time (dog barking this whole time) girl again said she was sorry and would be up in a couple of minutes. this time she came up after ten minutes to move us into what had to be one of the worst rooms in the hotel. tiles falling out in the bathroom wall paper bubbling on the wall, and this one had no fridge as we requested for our first room. The girl said she would have someone bring one down for us, and they did about half the size of the original one! when we opened the window we where greeted with ciggerette smoke as we where above rear entrance where peo[ple where smoking. we did not get any discounts for the less then livable room, and not so much as an appolige when I called to complain about our stay on Monday
To say I will not be giving Holiday Inn anymore of my businness in the future is an understatement.
October 29, 2012
Rated 1.0 out of 5.0 by Bill2130 Bad hotel
I usually try to book at HI or HIE when I travel, because I am a Priority Club member and the facilities are usually clean and offer breakfast. This property didn't offer breakfast nor was it clean. It was in the midst of renovation, which it desparately needed, but they either should have closed the facility during renovation or offered discounted rates. I smelled cigarette smoke seeping into my room from another room. In the morning, I went to the restaurant to see what was offered and I was immediately turned off by the presentation. This was one of the pricier rates I've paid recently and it was by far the worst stay that I can remember.
October 28, 2012