Rated 4.3 out of 5 by 175
Rated 3.0 out of 5.0 by Annoyed guest Problems on rooms booked for a wedding since Jan 14
Arrived tired after a long journey with my grown son and his partner to find the rooms I booked on line in January for my sisters wedding with double beds weren't available (single twins only) - this was the same for over guests turning up all day apparently the hotel was overbooked by 14 people -I booked my rooms on line in January 14 for a stay in August! My son was finally given his exec room with a double bed my deluxe room was far from deluxe the double bed was hard and there was no safe or fridge my room was suppose to be better than an exec room according to the holidayinn website. I was given a discount for the inconvenience caused but I'm sorry to say this service is completely unacceptable and the manager should have come out in person to apologise to everyone instead of leaving it to the 'polite efficient lady on reception' - Holidayinn needs to get these errors sorted out ASAP instead of fobbing guests off with compensation at the end of their stay and shuffling rooms around last minute !
August 27, 2014
Rated 3.0 out of 5.0 by Brumlass Average hotel, but expensive
Noisy at times (possibly due to guests staying over after function previous night).
Good choices at breakfast, but cooked food sometimes not very hot.
Room was fine, but breakfast expensive add-on.
August 27, 2014
Rated 5.0 out of 5.0 by Matilda66 Ideal for single people
The Holiday Inn was safe secure and comfortable
and as a single person on holiday it offered me all that
I wanted as a base.
The staff were attentive, pleasant and very professional.
The grounds, seating areas and leisure facilities were most welcome.
August 20, 2014