Rated 3.9 out of 5 by 162
Rated 5.0 out of 5.0 by DrivingWithDog13 Trip with family Pet
Need a good place to rest while traveling with a family pet - this is the best place to stay in Fayetteville! Easy driving access off of I95 if traveling a long distance, and if you need a pet freindly southern hospitality location that does not charge a sanitation fee that is more than the room costs for you then this is a great location for you and your pet. Comfortable rooms, great staff, a pool and exercise room to work off your driving frustrations and good food right in the lobby and 'outside' accomodations for your pet make this an attractive place to be for a night - or more if staying local.
December 3, 2013
Rated 5.0 out of 5.0 by lbrac Perfect!
Everything was just perfect here from the moment I walked in without a reservation to the checkout the next day. Best sleep ever!
December 1, 2013
Rated 5.0 out of 5.0 by Clamp Nice stay
Nice location, is to get to from I-95. After driving 675 miles that day it was nice that the on premise restuarant had a nice bar and good food. The room was nicely appointed and the bed and pillows made for a good nights sleep. Will bookmark this location for future stays.
November 19, 2013
Rated 4.0 out of 5.0 by Tomofstation30 Room Heater
Noisey heater kept from sleeping. Otherwise it's a good place to stay. Food is excellent.
November 17, 2013
Rated 5.0 out of 5.0 by Thesunshine2376 Great stop over
Great stop over hotel on the way to Florida! We always stay here when we travel on I-95.
November 16, 2013
Rated 3.0 out of 5.0 by Al92 Poor Experience
Being frequent Holiday Inn users, this was by far the worst experience we have ever had at one of these hotels.
1 - Being priority club members, we are entitled to breakfast the next day. We explained that we had to be on the road very early and would they do a small bag breakfast for us. The clerk stated they would not do this but they would have coffee, granola bars and fruit available for us in the morning. The next day, the night clerk said only coffee was available and never even offered to accommodate us even after we explained what the evening clerk had said.
2 - When we arrived in our room, we noticed that both the clock on the microwave and clock radio did not work. We called the desk, all the clerk said was thanks. We never did get a clock and spent the night not knowing what time it was.
3 - There were 50-60 teenagers on our floor that were very noisy in the halls and outside our window. Both my wife and myself asked them and their adult supervisors to quieten down as it was late at night and we had to get up early. When the noise continued, we had to call security and have them intervene.
All of the above items are not what I would have expected from this Holiday Inn.
November 13, 2013
Rated 4.0 out of 5.0 by Barn12 Payment
A group of us have stayed at this Holiday Inn for 3 years in a row. it is an annual event for us! We love this facility. However we have had problems with our payment the last 2 years. We each have given our credit cards to the person at the front desk for payment. We each want to pay our half of the rooms. When we get home and check our cards it is unreal who has been charged what amount!!! It takes an act of Congress to get this straightened out! I can't ever get the person in charge of billing to return my calls. We pay in good faith and expect to have this payment received in a correct way! Please see if there can be an easier solution!
November 13, 2013
Rated 4.0 out of 5.0 by Backandforth16 GOOD AND BAD
This hotel was fine. It was clean and comfortable. I warn you not to even think of going to the restaurant in the hotel. We ordered a primivera dish. Pasta was not cooked. When we complained they said they would only charge us for one "bad" dinner. ($12.00). Of course we did not go along with that solution to a bad dinner. Finally, we ordered a small pizza as we had been there almost two hours. We wondered why no one was in a big restaurant at 6 p.m., but after our experience, we know why. Hotel was OK.
November 11, 2013