Rated 4.0 out of 5 by 91
Rated 5.0 out of 5.0 by SusaGeorgia Great Hotel
We had a great experience at this hotel. The staff was awesome. The breakfast buffet was delicious.
May 16, 2013
Rated 2.0 out of 5.0 by Tim0999 Average for the hotel but don't visit the resturant
Very poor service at the resturant. It took more the 45 min to get our check, after asking for it. They were very understaffed. Stopped at the front desk and mentioned the poor service. They asked if I wanted to speak with the manager. When I did he just dismissed the issue with out a care, another customer stop to complain before I left. Until they get a staff that cares I would not recommend.
May 13, 2013
Rated 5.0 out of 5.0 by reddixie Good for my Cat
Pet policy worked great for us. Our cat had a great experence.
May 10, 2013
Rated 1.0 out of 5.0 by htrail Poor hotel
Stayed in other hotels for less money that far exceeded this hotel. The bathroom had an odor in it. If you left the bathroom fan on to help with the odor, after a period of time the fan would just go off. The inside of the microwave did not appear to ever be cleaned. I opened to reheat my coffee and it almost made me sick.
We were in a dog friendly room (traveling with our pet) and she would not stop smelling and could not get comfortable. We have not experienced this in other dog friendly hotel rooms when traveling with our pet.
Overall, the room made us feel dirty. Don't understand how this hotel got 4 out of 5 stars after 84 reviews.
May 10, 2013
Rated 5.0 out of 5.0 by Larryhop Restful Stay
No complaints. The room was clean, food was fine. I needed a room in a location that would accomodate my 18 wheeler and this place has perfect parking. The staff was very quick with my
May 8, 2013
Rated 4.0 out of 5.0 by BigTex44 Smithfield Visit
EXcellent accommodations. super bed and breakfast provided.
May 8, 2013
Rated 5.0 out of 5.0 by Sammy1234 Great Hotel!
Everything here was great, from the staff to the rooms! I really liked the Omlet station for breakfast!
May 7, 2013
Rated 3.0 out of 5.0 by Lopey Not so good experience
I have been staying at this hotel for many years and I was quite disappointed this year. I had trouble with the heat in my room and the T.V. in the front room. Neither was fixed so I just quit "complaining" about it since I did not want to change rooms. When I did ask for maid service the service was minimal. The day before I left I left a note for the maid letting her know I would be checking out the next morning and it was not necessary to change the sheets on the bed but to please make it up which she did but otherwise the room was not cleaned. The coffee pot was not cleaned and neither was the empty toilet paper roll replaced. I did get a clean towel. I was attending a conference and on 3 occasions the meals were delayed and at the banquet on the final night my meal was really not edible. The steak was terribly overcooked and dry, the 3 little shrimp were also too dry to eat. The salad and dessert were good! We have always had good service and we will be back next year, I just hope things are better.
May 5, 2013