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Rated 3.9 out of 5 by 269 reviewers.
Rated 3.0 out of 5.0 by Older hotel but staff good Staff was friendly. Overall hotel and room condition old. August 21, 2014
Rated 5.0 out of 5.0 by Great Service Nice location right off I-95. Friendly staff. I would definitely stay again! August 20, 2014
Rated 5.0 out of 5.0 by Great customer service and clean room! The staff at the front desk and in the restaurant are top notch when it comes to customer service. Our room was clean, large and cool. I was very happy with our decision to stay at this Holiday Inn with our 8 month old. August 18, 2014
Rated 5.0 out of 5.0 Great stop on I-95 My family and I really enjoyed staying at this hotel. Staff at this hotel was very courteous. August 17, 2014
Rated 5.0 out of 5.0 by Felt like I was at home Had a great stay at hotel. Everyone was friendly and made us feel at home. Lateesha waited on us in the restaurant and was charming. She made excellent recommendations and was very personable and made our dinner very enjoyable after a long drive from Florida. This is our hotel for our trips up to visit family and friends in NJ. August 15, 2014
Rated 5.0 out of 5.0 by Great place to stop when traveling from Northeast to south east. Excellent location, full service hotel that is pet friendly, clean, comfortable with friendly staff. August 14, 2014
Rated 2.0 out of 5.0 by Customer Service Guest at the hotel 8/8-10/14. Room 1100 had no TV service no telephone service. Called Front Desk and they sent engineer to room. After a few minutes, he was able to get the TV working but no phone service and he would inform the office about the limited service in our room. No one from the office attempted to contact us or offered to move us to another room. After spending the first night in the room, I went to the front desk to inquire about no phone service and limited electrical outlets, I was told by the Front Desk attendant that a few ago prior that the facility was hit by an electrical storm and ever since then they had been experiencing issues with their electrical service. The attendant was not very pleasant and seemed to be annoyed that we were complaining. She took $20 off the room but she did so only after I told her I was going to contact the corporate office. She should have at least made guests aware that they may experience problems instead of saying they didn't know what rooms were affected. I also let the card tournament sponsor know regarding the service so they would be aware if they decided to come back again. This was not a good stay and won't recommend to stay again when in the area. I travel frequently and have several rewards cards with other chains and the customer service response was much better. Recommend staff training. While the front desk was non-responsive, the engineer provided excellent service and should be thanked for his efforts to try and restore service. August 14, 2014
Rated 3.0 out of 5.0 by Front desk Although the room was comfortable, it has been my experience that getting the room I reserve never seems to matter. I reserved a room many months in advance, but at check-in, I'm placed as far from the front entrance as possible . What 's the point of reserving in advance? For 3 years this has happened; this after requesting a handicapped room. My roommate was given entrance to the room without anyone asking for ID . She received a key ,and not asked for ID. August 13, 2014
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