Rated 4.1 out of 5 by 506
Rated 4.0 out of 5.0 by Krusty Kaptain HONEST & EFFICIENT MANAGERS
About an hour after check-out, realized that I had let behind my laptop computer hidden within the room (with important company data on the hard drive). Initial panic was alleviated by a single call to the Duty Manager 'Linda' who solved the problem: she immediately went to the room, retrieved the unit from its hiding place, secured it in her office, and held it until I was able to double-back and fetch it before my scheduled flight out of Fayetteville. Was my pleasure to exchange my ratty laptop for a special floral arrangement in her honor. Realize that flowers may seem corny and old-fashioned in this day & age, but couldn't think of anything else by which to express my spontaneous gratitude for 'Linda's' going above and beyond the call of managerial duty. It is heartening to know that in this day & age we have such persons in leadership positions.
July 28, 2015
Rated 5.0 out of 5.0 by 1PapaBear Very comfortable room, friendly staff
Was warmly greeted upon arrival. Very easy check-in and check-out procedures. No problems of any kind. Will definitely stay here in on future.
July 26, 2015
Rated 5.0 out of 5.0 by JK8566 clean rooms premises, excellent service
Good reception, very friendly. Premises in excellent condition. Good value in bar and restaurant. Have syayed at this hotel on each of the last five trips south.
July 23, 2015
Rated 4.0 out of 5.0 by Jeffasc Not sure why??
When I arrived at the hotel it was 2:00 PM. I went to check in and was told there are no rooms available. I could not check in until 3:00 PM. I said OK, and got a copy of USA Today and started reading, right in front of the check in desk (thank you for the paper). Next, I moved my car from the entrance area, came back in at 2:30 and saw that people were checking in??? I sat there for another 15 minutes watching people check in and went up to the counter to see if I could check in and was asked for my name etc. again, in a cold frosty manner. I felt like, was I forgotten, did I do something wrong to offend this lady?? Not really a problem because I had time to read and no place to go but why was I told 3:00 PM and other people were checking in at 2:30. Did a hotel this big have no rooms ready at 2:00 PM but many rooms at 2:30 PM??
July 22, 2015
Rated 5.0 out of 5.0 by heather23456 Nice hotel with friendly staff
Hotel staff overall was very friendly! We really enjoyed the breakfast buffet. We will definitely come back and stay here again!
July 19, 2015
Rated 4.0 out of 5.0 by Lil DeeDee comfortable and good service
i was able to enjoy, relax, and take business in comfort. the grounds were well kept and the lounging area were comfortable. while i was on the grounds i have misplace my cell phone. i try to retrace my steps but were unable to find my phone. but a staff must have found it and return it to the front desk. the person and the front desk must have saw i was in distress and ask if i lost something. she then brought me my phone.. great experience
July 17, 2015
Rated 5.0 out of 5.0 by Michael Scott Great Hotel, Great Location
When doing business in the Fayettville area, you cannot find a property that is so easy to access. Along with the clean and cofortable rooms, good food, and a very pleasant staff.
July 14, 2015
Rated 3.0 out of 5.0 by Macman Holiday experience
As stated previously I was not satisfied with this stay. I did not feel my being an IHG member was of any value or interest to the staff at this hotel.
July 14, 2015