Rated 4.0 out of 5.0 by Suzie456 Convenient and friendly service
Stayed at this property several times. Staff is very helpful and friendly, rooms are clean and comfortable, convenient to Frankfurt airport, reliable airport shuttle. However, every time some little thing doesn't seem to work. Last time it was the telephone, this time the AC. Also, when asking for conditioner, which at most hotels in this category is complementary, was not available. Extra points for wonderful shuttle bus driver who was extremely helpful with all my luggage.
May 10, 2013
Rated 5.0 out of 5.0 by BV1961 Great Place to rest after a long flight
I arrived in the early morning after a 22hour flight and was allowed to check in and welcomed by a very friendly receptionist. The staff at the reception is outstanding, the rooms are good albeit a bit small and the bed comfort is excellent. Breakfast is great with a large variety of food and also the dinner menu had a nice selection of food. Whilst everything was great - as usual - the restaurant staff could be a bit friendlier. With some of the staff there you get the feeling they see guests more a nuisance than actual guests. But overall the stay was great and I will definitely come back.
April 10, 2013
Rated 5.0 out of 5.0 by JEDM Eine sehr gut gelungene Jahres-Auftakttagung
Wir haben im Januar 2013 eine Tagung mit 250 Mitarbeitern in Frankfurt durchgeführt und im Holiday Inn Frankfurt Airport North übernachtet. Alles war super, insbesondere die Flexibilität und Unterstützung der Hotelmitarbeiter bezüglich unserer Anforderungen und Sonderwünsche sind hervorzuheben.
Ein wirklich empfehlenswertes Haus!
April 3, 2013
Rated 2.0 out of 5.0 by MAAK They did not deliver as promised
When I check in, I did with breakfast included. when check out I was charged the breakfast separately in addition to the room charges (which suppose to include breakfast), I was charged for breakfast twice. the lady at the reception was not welling to listen to my explanation, Also I had a plan to catch, so I had to pay the money????
March 15, 2013
Rated 4.0 out of 5.0 by MrHannover nice stay
I stay at this hotel about once every year on business. So far I've had a good experience every time. The property is a bit older, but it seems to be well kept. The location is in a wooded area, so my room has always been quiet. The staff has always been efficient. Shuttle to the airport is very convenient and only takes about 10-15 minutes.
March 15, 2013
Rated 2.0 out of 5.0 by chief623 Would not stay here again
Hotel is close to the airport, about 6 miles away. It is also close to the railroad which I could hear through the night. Internet is extra, even for Platinum members. Room is small. I preferred the other Holiday Inn in a town close by, even though it was in an industrial area and was a bit of a challenget o find. At least the rooms were a decent size and Internet was free. I would not stay here again.
February 20, 2013
Rated 4.0 out of 5.0 by Joe1119 Near Frankfurt airport
This is great if you're catching a flight out of Frankfurt and not going anywhere else as this hotel is on a land by itself. Nothing is within walking distance.
February 18, 2013
Rated 5.0 out of 5.0 by FJos Exemplary Customer Service
The entire Staff performed in an outstanding manner -- with always sincere smiles on their faces!
February 4, 2013